Delaware Oaks Center for Rehabilitation and Nursin

Nursing Home · Buffalo, NY

CMS overall rating 2/5 Abuse citation For profit - Partnership

CMS certification number335640
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

1205 Delaware Avenue
Buffalo, NY 14209
Erie County
Phone
(716) 885-3838
ZIP code
14209 – all care providers

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Facility details

Certified beds
95
Residents per day
92.0 (97% occupied)
Ownership
For profit - Partnership
Legal name
En Operations Acquisitions LLC
Chain
The Grand Healthcare (16 facilities, avg 1.8★)
Medicare certified since
April 21, 1980
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.8
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.23 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.46 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.76 (state 0.76 · U.S. 0.86)
Nurse aides
2.01 (state 2.15 · U.S. 2.32)
Weekend total
2.75 (state 3.18 · U.S. 3.42)
Nursing staff turnover
47.4 (state 40.3 · U.S. 45.8)%
RN turnover
52.6 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 9, 2024
Health deficiencies (last cycle)
10.0 (state 8.0 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
21 health · 34 fire safety
DateCitationSeverityStatus
2025-11-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-19
2025-11-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-19
2025-03-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2024-08-09 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2024-08-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2024-08-09 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2024-08-09 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2024-08-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2024-08-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2024-08-09 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2024-08-09 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-07
2023-03-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-05-12
2023-03-24 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-12
2023-03-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-12
2023-03-24 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-12
2023-03-24 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-12
2021-04-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-08
2021-04-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-08
2021-04-14 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-08
2021-04-14 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-08
2021-04-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Strauss, Elliot (individual)5%+ Direct Ownership Interest · 5%
Strauss, Jeremy (individual)5%+ Direct Ownership Interest · 95%
Balan, Belinda (individual)Administrator · NOT APPLICABLE
Stern, Samuel (individual)Corporate Officer · NOT APPLICABLE
Balan, Belinda (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Delaware Oaks Center for Rehabilitation and Nursin?

Delaware Oaks Center for Rehabilitation and Nursin has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Delaware Oaks Center for Rehabilitation and Nursin have?

It has 95 certified beds and cares for about 92 residents per day.

Has Delaware Oaks Center for Rehabilitation and Nursin been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Delaware Oaks Center for Rehabilitation and Nursin?

It is part of The Grand Healthcare and is classified as for profit - partnership. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Delaware Oaks Center for Rehabilitation and Nursin?

(716) 885-3838. The facility is located at 1205 Delaware Avenue, Buffalo, NY 14209.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.