Terrace View Long Term Care Facility

Nursing Home · Buffalo, NY

CMS overall rating 3/5 Abuse citation Government - County

CMS certification number335650
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

462 Grider Street
Buffalo, NY 14215
Erie County
Phone
(716) 551-7100
ZIP code
14215 – all care providers

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Facility details

Certified beds
390
Residents per day
377.9 (97% occupied)
Ownership
Government - County
Legal name
Erie County Medical Center Corporation
Medicare certified since
May 25, 1982
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.28 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.89 (state 0.71 · U.S. 0.69)
Licensed practical nurses
1.01 (state 0.76 · U.S. 0.86)
Nurse aides
2.38 (state 2.15 · U.S. 2.32)
Weekend total
3.81 (state 3.18 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
August 26, 2024
Health deficiencies (last cycle)
7.0 (state 8.0 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
18 health · 12 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-06-15
2025-12-31 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-02-27
2024-08-26 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-08-26
2024-08-26 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-26
2024-08-26 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-24
2024-08-26 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-24
2024-08-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-24
2023-12-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-15
2022-11-01 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2022-11-01 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2022-11-01 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2022-11-01 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2022-11-01 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2022-11-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2022-11-01 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2022-11-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-12-29
2020-02-12 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-25
2020-02-12 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2020-03-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $30,843 in fines.

DateTypeAmount
2025-12-31Fine$30,843

Ownership & management

NameRoleSince
Bennett, Ronald (individual)Corporate Director · NOT APPLICABLE
Blue, Mark (individual)Corporate Director · NOT APPLICABLE
Fishkin, Darby (individual)Corporate Director · NOT APPLICABLE
Hanson, Sharon (individual)Corporate Director · NOT APPLICABLE
Hoffert, Michael (individual)Corporate Director · NOT APPLICABLE
O'brien, Christopher (individual)Corporate Director · NOT APPLICABLE
O'donnell, John (individual)Corporate Director · NOT APPLICABLE
Persico, Jennifer (individual)Corporate Director · NOT APPLICABLE
Pointer, Kinzer (individual)Corporate Director · NOT APPLICABLE
Russi, Eugenio (individual)Corporate Director · NOT APPLICABLE
Seaman, Michael (individual)Corporate Director · NOT APPLICABLE
Quatroche, Thomas (individual)Corporate Officer · NOT APPLICABLE
Swiatkowski, Jonathan (individual)Corporate Officer · NOT APPLICABLE
Wilson, Nicolette (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Terrace View Long Term Care Facility?

Terrace View Long Term Care Facility has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Terrace View Long Term Care Facility have?

It has 390 certified beds and cares for about 378 residents per day.

Has Terrace View Long Term Care Facility been fined?

Yes. CMS lists 1 penalty totaling $30,843 in the last three years.

What is the phone number of Terrace View Long Term Care Facility?

(716) 551-7100. The facility is located at 462 Grider Street, Buffalo, NY 14215.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.