Monroe Community Hospital

Nursing Home · Rochester, NY

CMS overall rating 1/5 Government - County

CMS certification number335197

Contact & location

435 East Henrietta Road
Rochester, NY 14620
Monroe County
Phone
(585) 760-6500
ZIP code
14620 – all care providers

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Facility details

Certified beds
566
Residents per day
388.2 (69% occupied)
Ownership
Government - County
Legal name
County of Monroe
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.8
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.89 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.48 (state 0.71 · U.S. 0.69)
Licensed practical nurses
1.11 (state 0.76 · U.S. 0.86)
Nurse aides
2.31 (state 2.15 · U.S. 2.32)
Weekend total
3.23 (state 3.18 · U.S. 3.42)
Nursing staff turnover
45.3 (state 40.3 · U.S. 45.8)%
RN turnover
44.2 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 20, 2024
Health deficiencies (last cycle)
6.0 (state 8.0 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
11 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-10-24 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-12-05
2025-10-24 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-12-05
2025-09-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-11-11
2024-12-20 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-18
2024-12-20 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-18
2024-12-20 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-18
2023-09-18 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-05-01 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30
2023-05-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-30
2021-07-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 J
Immediate jeopardy to resident health or safety		 Corrected 2021-09-03
2021-07-15 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $94,936 in fines.

DateTypeAmount
2025-09-12Fine$86,148
2025-09-12Fine$8,788

Ownership & management

NameRoleSince
County of Monroe (organization)5%+ Direct Ownership Interest · 100%
County of Monroe (organization)Administrator · NOT APPLICABLE
Mann, Karie (individual)Administrator · NOT APPLICABLE
Tallo, Alyssa (individual)Administrator · NOT APPLICABLE
Tallo, Alyssa (individual)Corporate Officer · NOT APPLICABLE
Mann, Karie (individual)W-2 Managing Employee · NOT APPLICABLE
Tallo, Alyssa (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Monroe Community Hospital?

Monroe Community Hospital has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Monroe Community Hospital have?

It has 566 certified beds and cares for about 388 residents per day.

Has Monroe Community Hospital been fined?

Yes. CMS lists 2 penalties totaling $94,936 in the last three years.

What is the phone number of Monroe Community Hospital?

(585) 760-6500. The facility is located at 435 East Henrietta Road, Rochester, NY 14620.

Other nursing homes in Rochester

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.