Waterview Heights Rehabilitation and Nursing Cente

Nursing Home · Rochester, NY

Special Focus Facility For profit - Partnership

CMS certification number335082
CMS lists this nursing home as a Special Focus Facility – a facility with a persistent record of serious quality problems that is inspected more often.

Contact & location

135 Meridan St.
Rochester, NY 14612
Monroe County
Phone
(585) 663-0930
ZIP code
14612 – all care providers

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Facility details

Certified beds
229
Residents per day
189.9 (83% occupied)
Ownership
For profit - Partnership
Legal name
The Shore Winds, LLC.
Chain
Hurlbut Care (13 facilities, avg 3.8★)
Medicare certified since
June 1, 1972
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

OverallNot rated
State avg 3.0
Health inspectionsNot rated
State avg 2.7
StaffingNot rated
State avg 2.8
Quality measuresNot rated
State avg 3.9
Long-stay qualityNot rated
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.51 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.92 (state 0.76 · U.S. 0.86)
Nurse aides
2.02 (state 2.15 · U.S. 2.32)
Weekend total
2.82 (state 3.18 · U.S. 3.42)
Nursing staff turnover
67.0 (state 40.3 · U.S. 45.8)%
RN turnover
58.1 (state 39.8 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
December 22, 2025
Health deficiencies (last cycle)
24.0 (state 8.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
57 health · 23 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-12-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2026-02-20
2025-12-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2026-02-20
2025-12-22 Honor each resident's preferences, choices, values and beliefs.
F0675 · Quality of Life and Care Deficiencies		 I
Actual harm		 Corrected 2026-02-20
2025-12-22 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 G
Actual harm		 Corrected 2026-04-22
2025-12-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-04-22
2025-12-22 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-02-20
2025-12-22 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-04-22
2025-12-22 Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
F0840 · Administration Deficiencies		 G
Actual harm		 Corrected 2026-02-20
2025-12-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-02-20
2025-12-22 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-02-20
2025-12-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-20
2025-12-22 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-20
2025-12-22 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-20
2025-12-22 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-20
2025-12-22 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-22
2025-12-22 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-02-20
2025-05-09 Honor each resident's preferences, choices, values and beliefs.
F0675 · Quality of Life and Care Deficiencies		 L
Immediate jeopardy to resident health or safety		 Corrected 2025-06-30
2025-05-09 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 L
Immediate jeopardy to resident health or safety		 Corrected 2025-06-30
2025-05-09 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 L
Immediate jeopardy to resident health or safety		 Corrected 2025-06-30
2025-05-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 L
Immediate jeopardy to resident health or safety		 Corrected 2025-04-14
2025-05-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 K
Immediate jeopardy to resident health or safety		 Corrected 2025-06-30
2025-05-09 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 I
Actual harm		 Corrected 2025-06-30
2025-05-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2025-08-04
2025-05-09 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-06-30
2025-05-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-08-04
2025-05-09 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F0837 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-08-04
2025-05-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30
2025-05-09 Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $960,884 in fines.

DateTypeAmount
2025-12-22Payment Denial102 days payment denial
2025-12-22Fine$460,490
2025-05-09Fine$185,840
2024-09-17Fine$314,554

Ownership & management

NameRoleSince
Curletta, Mark (individual)Corporate Officer · NOT APPLICABLE
Curletta, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Hurlbut Health Consulting, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Curletta, Mark (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

How many beds does Waterview Heights Rehabilitation and Nursing Cente have?

It has 229 certified beds and cares for about 190 residents per day.

Has Waterview Heights Rehabilitation and Nursing Cente been fined?

Yes. CMS lists 4 penalties totaling $960,884 in the last three years.

Who owns Waterview Heights Rehabilitation and Nursing Cente?

It is part of Hurlbut Care and is classified as for profit - partnership. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Waterview Heights Rehabilitation and Nursing Cente?

(585) 663-0930. The facility is located at 135 Meridan St., Rochester, NY 14612.

Other nursing homes in Rochester

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.