St. John's Health Care Corporation

Nursing Home · Rochester, NY

CMS overall rating 1/5 For profit - Corporation

CMS certification number335008

Contact & location

150 Highland Avenue
Rochester, NY 14620
Monroe County
Phone
(585) 760-1300
ZIP code
14620 – all care providers

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Facility details

Certified beds
455
Residents per day
337.7 (74% occupied)
Ownership
For profit - Corporation
Legal name
ST Johns Health Care Corporation
Medicare certified since
June 19, 1972
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.8
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.24 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.65 (state 0.71 · U.S. 0.69)
Licensed practical nurses
1.31 (state 0.76 · U.S. 0.86)
Nurse aides
2.28 (state 2.15 · U.S. 2.32)
Weekend total
3.83 (state 3.18 · U.S. 3.42)
Nursing staff turnover
46.8 (state 40.3 · U.S. 45.8)%
RN turnover
46.9 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 9, 2025
Health deficiencies (last cycle)
14.0 (state 8.0 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
30 health · 14 fire safety · includes actual harm
DateCitationSeverityStatus
2025-06-09 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-08-08
2025-06-09 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-08-08
2025-06-09 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-06-09 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-09 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-09 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-22
2025-06-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-06-09 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-09 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-05
2025-06-09 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-08
2025-06-09 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-08-08
2023-12-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2024-02-11
2023-12-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Assure that each resident’s assessment is updated at least once every 3 months.
F0638 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2023-12-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-11
2021-11-08 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-01-07
2021-11-08 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-01-07
2021-11-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-01-07
2021-11-08 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-01-07
2021-11-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-01-07

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $141,034 in fines.

DateTypeAmount
2025-06-09Fine$77,168
2023-12-13Fine$63,866

Ownership & management

NameRoleSince
Boehner, Robert (individual)Corporate Director · NOT APPLICABLE
Dumyati, Ghinwa (individual)Corporate Director · NOT APPLICABLE
Halewski, Helen (individual)Corporate Director · NOT APPLICABLE
Pettine, Ray (individual)Corporate Director · NOT APPLICABLE
Shumway, Bridget (individual)Corporate Director · NOT APPLICABLE
Wallace, William (individual)Corporate Director · NOT APPLICABLE
Runyon, Charles (individual)Corporate Officer · NOT APPLICABLE
ST Johns Health Care Corporation (organization)Operational/managerial Control · NOT APPLICABLE
Runyon, Charles (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of St. John's Health Care Corporation?

St. John's Health Care Corporation has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does St. John's Health Care Corporation have?

It has 455 certified beds and cares for about 338 residents per day.

Has St. John's Health Care Corporation been fined?

Yes. CMS lists 2 penalties totaling $141,034 in the last three years.

What is the phone number of St. John's Health Care Corporation?

(585) 760-1300. The facility is located at 150 Highland Avenue, Rochester, NY 14620.

Other nursing homes in Rochester

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.