Benefis Senior Services - Westview

Nursing Home · Great Falls, MT

CMS overall rating 1/5 Abuse citation Non profit - Corporation

CMS certification number275158
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

500 15Th Ave S
Great Falls, MT 59405
Cascade County
Phone
(406) 455-5902
ZIP code
59405 – all care providers

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Facility details

Certified beds
34
Residents per day
31.7 (93% occupied)
Ownership
Non profit - Corporation
Legal name
Benefis Hospitals INC
Medicare certified since
July 10, 2024
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 1/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.6
Quality measures★★★★★ 1/5
State avg 3.0
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.24 (state 4.05 · U.S. 3.86)
Registered nurses (RN)
0.58 (state 0.98 · U.S. 0.69)
Licensed practical nurses
0.62 (state 0.50 · U.S. 0.86)
Nurse aides
2.04 (state 2.57 · U.S. 2.32)
Weekend total
3.23 (state 3.59 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
May 20, 2025
Health deficiencies (last cycle)
16.0 (state 11.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
21 health · 9 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction
2026-06-18 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction
2026-06-18 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Deficient, Provider has no plan of correction
2025-05-20 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
G
Actual harm
Corrected 2025-06-06
2025-05-20 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2025-06-06
2025-05-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
F0564 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-05-20 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-06
2025-02-10 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-19
2024-06-20 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $13,865 in fines.

DateTypeAmount
2025-05-20Fine$13,865

Ownership & management

NameRoleSince
Addison, Thomas (individual)Administrator · NOT APPLICABLE
Benefis Health System, INC. (organization)Administrator · NOT APPLICABLE
Brady, Shelia (individual)Administrator · NOT APPLICABLE
Ginnaty, Rayn (individual)Administrator · NOT APPLICABLE
Houlihan, Bruce (individual)Administrator · NOT APPLICABLE
Krebs, David (individual)Administrator · NOT APPLICABLE
Linder, Amy (individual)Administrator · NOT APPLICABLE
Moss Adams LLP (organization)Administrator · NOT APPLICABLE
Ammondson, Debra (individual)Corporate Director · NOT APPLICABLE
Baker, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Borland, Judy (individual)Corporate Director · NOT APPLICABLE
Ferrin, William (individual)Corporate Director · NOT APPLICABLE
Ginnaty, Rayn (individual)Corporate Director · NOT APPLICABLE
Hoyer, Heather (individual)Corporate Director · NOT APPLICABLE
Jones, Llewelyn (individual)Corporate Director · NOT APPLICABLE
Loucks, Brian (individual)Corporate Director · NOT APPLICABLE
Margaris, Melchisedek (individual)Corporate Director · NOT APPLICABLE
Richards, Phillip (individual)Corporate Director · NOT APPLICABLE
Stuart, Dustin (individual)Corporate Director · NOT APPLICABLE
Tierney, Gregory (individual)Corporate Director · NOT APPLICABLE
Ferrin, William (individual)Corporate Officer · NOT APPLICABLE
Ginnaty, Rayn (individual)Corporate Officer · NOT APPLICABLE
Houlihan, Bruce (individual)Corporate Officer · NOT APPLICABLE
Loucks, Brian (individual)Corporate Officer · NOT APPLICABLE
Bourret, William (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Cameron, Tanya (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Goodnow, John (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Hamilton, Don (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Hoiland, Shannon (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
McAllister, Eugene (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
McGregor, William (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Milburn, Mike (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Thayer, Eugene (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Addison, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Benefis Health System, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Brady, Shelia (individual)Operational/managerial Control · NOT APPLICABLE
Ginnaty, Rayn (individual)Operational/managerial Control · NOT APPLICABLE
Houlihan, Bruce (individual)Operational/managerial Control · NOT APPLICABLE
Krebs, David (individual)Operational/managerial Control · NOT APPLICABLE
Linder, Amy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Benefis Senior Services - Westview?

Benefis Senior Services - Westview has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Montana.

How many beds does Benefis Senior Services - Westview have?

It has 34 certified beds and cares for about 32 residents per day.

Has Benefis Senior Services - Westview been fined?

Yes. CMS lists 1 penalty totaling $13,865 in the last three years.

What is the phone number of Benefis Senior Services - Westview?

(406) 455-5902. The facility is located at 500 15Th Ave S, Great Falls, MT 59405.

Other nursing homes in Great Falls

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.