Benefis Senior Services - Eastview

Nursing Home · Great Falls, MT

CMS overall rating 2/5 Abuse citation Non profit - Corporation

CMS certification number275012
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

2621 15Th Ave S
Great Falls, MT 59405
Cascade County
Phone
(406) 455-5903
ZIP code
59405 – all care providers

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Facility details

Certified beds
64
Residents per day
59.9 (94% occupied)
Ownership
Non profit - Corporation
Legal name
Benefis Hospitals INC
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.15 (state 4.05 · U.S. 3.86)
Registered nurses (RN)
1.09 (state 0.98 · U.S. 0.69)
Licensed practical nurses
0.58 (state 0.50 · U.S. 0.86)
Nurse aides
2.48 (state 2.57 · U.S. 2.32)
Weekend total
3.78 (state 3.59 · U.S. 3.42)
Nursing staff turnover
53.4 (state 54.8 · U.S. 45.8)%
RN turnover
52.4 (state 48.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 19, 2025
Health deficiencies (last cycle)
18.0 (state 11.5 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
40 health · 13 fire safety · includes actual harm
DateCitationSeverityStatus
2025-12-16 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-12-30
2025-12-16 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-19
2025-10-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-11-14
2025-10-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-14
2025-10-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-14
2025-10-23 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-14
2025-06-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2025-06-19 Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
F0742 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-04
2024-12-31 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-01-21
2024-12-31 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-21
2024-10-09 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-30
2024-10-09 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-30
2024-01-29 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-21
2023-05-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-06-14
2023-05-23 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
G
Actual harm
Corrected 2023-06-14
2023-05-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
F0741 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-06-14
2023-05-23 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-06-14
2023-05-23 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-06-14

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $99,129 in fines.

DateTypeAmount
2025-10-23Fine$36,377
2024-07-29Payment Denial64 days payment denial
2024-07-29Fine$62,752

Ownership & management

NameRoleSince
Addison, Thomas (individual)Administrator · NOT APPLICABLE
Benefis Health System, INC. (organization)Administrator · NOT APPLICABLE
Brady, Shelia (individual)Administrator · NOT APPLICABLE
Ginnaty, Rayn (individual)Administrator · NOT APPLICABLE
Houlihan, Bruce (individual)Administrator · NOT APPLICABLE
Krebs, David (individual)Administrator · NOT APPLICABLE
Linder, Amy (individual)Administrator · NOT APPLICABLE
Sly, Mackenzie (individual)Administrator · NOT APPLICABLE
Ammondson, Debra (individual)Corporate Director · NOT APPLICABLE
Baker, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Borland, Judy (individual)Corporate Director · NOT APPLICABLE
Ferrin, William (individual)Corporate Director · NOT APPLICABLE
Ginnaty, Rayn (individual)Corporate Director · NOT APPLICABLE
Hoyer, Heather (individual)Corporate Director · NOT APPLICABLE
Jones, Llewelyn (individual)Corporate Director · NOT APPLICABLE
Loucks, Brian (individual)Corporate Director · NOT APPLICABLE
Margaris, Melchisedek (individual)Corporate Director · NOT APPLICABLE
Richards, Phillip (individual)Corporate Director · NOT APPLICABLE
Stuart, Dustin (individual)Corporate Director · NOT APPLICABLE
Tierney, Gregory (individual)Corporate Director · NOT APPLICABLE
Ferrin, William (individual)Corporate Officer · NOT APPLICABLE
Ginnaty, Rayn (individual)Corporate Officer · NOT APPLICABLE
Houlihan, Bruce (individual)Corporate Officer · NOT APPLICABLE
Loucks, Brian (individual)Corporate Officer · NOT APPLICABLE
Benefis Health System, INC. (organization)Direct Ownership Interest · NOT APPLICABLE
Goodnow, John (individual)Indirect Ownership Interest · NOT APPLICABLE
Addison, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Benefis Health System, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Brady, Shelia (individual)Operational/managerial Control · NOT APPLICABLE
Ginnaty, Rayn (individual)Operational/managerial Control · NOT APPLICABLE
Houlihan, Bruce (individual)Operational/managerial Control · NOT APPLICABLE
Krebs, David (individual)Operational/managerial Control · NOT APPLICABLE
Linder, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Sly, Mackenzie (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Benefis Senior Services - Eastview?

Benefis Senior Services - Eastview has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Montana.

How many beds does Benefis Senior Services - Eastview have?

It has 64 certified beds and cares for about 60 residents per day.

Has Benefis Senior Services - Eastview been fined?

Yes. CMS lists 3 penalties totaling $99,129 in the last three years.

What is the phone number of Benefis Senior Services - Eastview?

(406) 455-5903. The facility is located at 2621 15Th Ave S, Great Falls, MT 59405.

Other nursing homes in Great Falls

Compare all nursing homes in Great Falls, MT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.