Benefis Senior Services - Grandview

Nursing Home · Great Falls, MT

CMS overall rating 3/5 Non profit - Corporation

CMS certification number275157

Contact & location

3015 18Th Ave S
Great Falls, MT 59405
Cascade County
Phone
(406) 771-6200
ZIP code
59405 – all care providers

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Facility details

Certified beds
48
Residents per day
28.6 (60% occupied)
Ownership
Non profit - Corporation
Legal name
Benefis Hospitals INC
Medicare certified since
July 10, 2024
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.9
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 3/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.30 (state 4.05 · U.S. 3.86)
Registered nurses (RN)
1.79 (state 0.98 · U.S. 0.69)
Licensed practical nurses
0.29 (state 0.50 · U.S. 0.86)
Nurse aides
2.22 (state 2.57 · U.S. 2.32)
Weekend total
4.22 (state 3.59 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
June 8, 2026
Health deficiencies (last cycle)
6.0 (state 11.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
26 health · 8 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-08 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-06-08
2026-06-08 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-24
2026-06-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-24
2026-06-08 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-24
2026-06-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-24
2025-08-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-21
2025-05-20 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-20 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-20 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-20 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-20 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-20 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-20 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2025-05-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-11
2024-10-02 Honor each resident's preferences, choices, values and beliefs.
F0675 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-21
2024-10-02 Prepare residents for a safe transfer or discharge from the nursing home.
F0624 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-21
2024-06-20 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-03
2024-06-20 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $48,323 in fines.

DateTypeAmount
2026-06-08Fine$48,323

Ownership & management

NameRoleSince
Baker, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Borland, Judy (individual)Corporate Director · NOT APPLICABLE
Ferrin, William (individual)Corporate Director · NOT APPLICABLE
Jones, Llewelyn (individual)Corporate Director · NOT APPLICABLE
Lacey, Tammy (individual)Corporate Director · NOT APPLICABLE
Loucks, Brian (individual)Corporate Director · NOT APPLICABLE
Margaris, Melchisedek (individual)Corporate Director · NOT APPLICABLE
Richards, Phillip (individual)Corporate Director · NOT APPLICABLE
Rose, Marilyn (individual)Corporate Director · NOT APPLICABLE
Ehlinger, Forrest (individual)Corporate Officer · NOT APPLICABLE
Goodnow, John (individual)Corporate Officer · NOT APPLICABLE
Houlihan, Bruce (individual)Corporate Officer · NOT APPLICABLE
Tierney, Gregory (individual)Corporate Officer · NOT APPLICABLE
Benefis Health System, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Ehlinger, Forrest (individual)W-2 Managing Employee · NOT APPLICABLE
Goodnow, John (individual)W-2 Managing Employee · NOT APPLICABLE
Harris, Patricia (individual)W-2 Managing Employee · NOT APPLICABLE
Hill, Kathy (individual)W-2 Managing Employee · NOT APPLICABLE
Houlihan, Bruce (individual)W-2 Managing Employee · NOT APPLICABLE
Tierney, Gregory (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Benefis Senior Services - Grandview?

Benefis Senior Services - Grandview has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in Montana.

How many beds does Benefis Senior Services - Grandview have?

It has 48 certified beds and cares for about 29 residents per day.

Has Benefis Senior Services - Grandview been fined?

Yes. CMS lists 1 penalty totaling $48,323 in the last three years.

What is the phone number of Benefis Senior Services - Grandview?

(406) 771-6200. The facility is located at 3015 18Th Ave S, Great Falls, MT 59405.

Other nursing homes in Great Falls

Compare all nursing homes in Great Falls, MT →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.