West Vue Nursing and Rehabilitation Center
Nursing Home · West Plains, MO
CMS certification number265164
Contact & location
210 Davis DriveWest Plains, MO 65775
Howell County
- Phone
- (417) 256-2152
- ZIP code
- 65775 – all care providers
Facility details
- Certified beds
- 130
- Residents per day
- 116.9 (90% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- West Vue INC
- Medicare certified since
- May 20, 1982
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.00 (state 3.43 · U.S. 3.86)
- Registered nurses (RN)
- 0.71 (state 0.46 · U.S. 0.69)
- Licensed practical nurses
- 0.79 (state 0.68 · U.S. 0.86)
- Nurse aides
- 3.49 (state 2.29 · U.S. 2.32)
- Weekend total
- 4.19 (state 3.02 · U.S. 3.42)
- Nursing staff turnover
- 41.6 (state 56.0 · U.S. 45.8)%
- RN turnover
- 53.3 (state 47.8 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- April 16, 2026
- Health deficiencies (last cycle)
- 13.0 (state 11.5 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 21 health · 14 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-04-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-04-16 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-30 |
| 2026-01-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-06 |
| 2026-01-16 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-06 |
| 2026-01-16 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. F0940 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-06 |
| 2025-01-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-24 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-24 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2025-01-24 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-02-25 |
| 2023-11-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-03 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
| 2023-11-03 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| West Vue INC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Kincheloe, Leigh (individual) | Administrator · NOT APPLICABLE | |
| West Vue INC (organization) | Administrator · NOT APPLICABLE | |
| Beard, Lyndell (individual) | Corporate Director · NOT APPLICABLE | |
| Doss, Jack (individual) | Corporate Director · NOT APPLICABLE | |
| Hogan, Vicki (individual) | Corporate Director · NOT APPLICABLE | |
| Miller, Glenn (individual) | Corporate Director · NOT APPLICABLE | |
| Pace, Randy (individual) | Corporate Director · NOT APPLICABLE | |
| Rothgeb, Joe (individual) | Corporate Director · NOT APPLICABLE | |
| Spencer, Jack (individual) | Corporate Director · NOT APPLICABLE | |
| Wernsing, Becky (individual) | Corporate Director · NOT APPLICABLE | |
| Williams, Dixie (individual) | Corporate Director · NOT APPLICABLE | |
| Doss, Jack (individual) | Corporate Officer · NOT APPLICABLE | |
| Hogan, Vicki (individual) | Corporate Officer · NOT APPLICABLE | |
| Moushon, Jalynn (individual) | Corporate Officer · NOT APPLICABLE | |
| Pace, Randy (individual) | Corporate Officer · NOT APPLICABLE | |
| Williams, Dixie (individual) | Corporate Officer · NOT APPLICABLE | |
| Kincheloe, Leigh (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Moushon, Jalynn (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Robson, Marcia (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of West Vue Nursing and Rehabilitation Center?
West Vue Nursing and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.5-star average in Missouri.
How many beds does West Vue Nursing and Rehabilitation Center have?
It has 130 certified beds and cares for about 117 residents per day.
Has West Vue Nursing and Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of West Vue Nursing and Rehabilitation Center?
(417) 256-2152. The facility is located at 210 Davis Drive, West Plains, MO 65775.
Other nursing homes in West Plains
-
NHC Healthcare, West Plains
Nursing Home · West Plains, MO · 114 beds
★★★★★ -
Brooke Haven Healthcare
Nursing Home · West Plains, MO · 120 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.