Sacred Heart Nursing Home

Nursing Home · New Bedford, MA

CMS overall rating 5/5 Non profit - Other

CMS certification number225389

Contact & location

359 Summer Street
New Bedford, MA 02740
Bristol County
Phone
(508) 996-6751
ZIP code
02740 – all care providers

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Facility details

Certified beds
217
Residents per day
125.6 (58% occupied)
Ownership
Non profit - Other
Legal name
Sacred Heart Home
Chain
Diocesan Health Facilities (5 facilities, avg 3.6★)
Medicare certified since
July 1, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 3.0
Staffing★★★★★ 5/5
State avg 3.1
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.86 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.64 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.82 (state 0.95 · U.S. 0.86)
Nurse aides
2.40 (state 2.26 · U.S. 2.32)
Weekend total
3.59 (state 3.48 · U.S. 3.42)
Nursing staff turnover
27.3 (state 38.2 · U.S. 45.8)%
RN turnover
25.0 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 13, 2025
Health deficiencies (last cycle)
3.0 (state 7.2 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
19 health · 0 fire safety
DateCitationSeverityStatus
2025-08-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-17
2025-08-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-17
2025-08-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-17
2024-06-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-24
2024-06-25 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-24
2024-06-25 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-24
2024-06-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-24
2024-06-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-24
2024-06-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-24
2024-06-25 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-24
2024-04-16 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-26
2024-04-16 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-26
2023-03-31 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-05
2023-03-31 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-05
2023-03-31 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-05-05
2023-03-31 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-05
2023-03-31 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-05
2023-03-31 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-05
2023-03-31 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Mello, Curtis (individual)Contracted Managing Employee · NOT APPLICABLE
Kiley, Kevin (individual)Corporate Director · NOT APPLICABLE
Long, Joanne (individual)Corporate Director · NOT APPLICABLE
Oliveira, John (individual)Corporate Director · NOT APPLICABLE
Roque, Joanne (individual)Corporate Director · NOT APPLICABLE
Saunders, Richard (individual)Corporate Director · NOT APPLICABLE
Smith, Walter (individual)Corporate Director · NOT APPLICABLE
Wilson, Richard (individual)Corporate Director · NOT APPLICABLE
Da Cunha, Edgar (individual)Corporate Officer · NOT APPLICABLE
Diocesan Health Facilities (organization)Operational/managerial Control · NOT APPLICABLE
Mitchell, Laura (individual)Operational/managerial Control · NOT APPLICABLE
Roque, Joanne (individual)Operational/managerial Control · NOT APPLICABLE
Davis, Jennifer (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Sacred Heart Nursing Home?

Sacred Heart Nursing Home has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Sacred Heart Nursing Home have?

It has 217 certified beds and cares for about 126 residents per day.

Has Sacred Heart Nursing Home been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Sacred Heart Nursing Home?

It is part of Diocesan Health Facilities and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Sacred Heart Nursing Home?

(508) 996-6751. The facility is located at 359 Summer Street, New Bedford, MA 02740.

Other nursing homes in New Bedford

Compare all nursing homes in New Bedford, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.