Hathaway Manor Extended Care

Nursing Home · New Bedford, MA

CMS overall rating 2/5 Non profit - Corporation

CMS certification number225366

Contact & location

863 Hathaway Road
New Bedford, MA 02740
Bristol County
Phone
(508) 996-6763
ZIP code
02740 – all care providers

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Facility details

Certified beds
142
Residents per day
133.9 (94% occupied)
Ownership
Non profit - Corporation
Legal name
New Bedford Management Systems, INC
Chain
Integritus Healthcare (14 facilities, avg 2.8★)
Medicare certified since
December 12, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 3.1
Quality measures★★★★★ 3/5
State avg 3.3
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.67 (state 3.86 · U.S. 3.86)
Registered nurses (RN)
0.65 (state 0.65 · U.S. 0.69)
Licensed practical nurses
0.84 (state 0.95 · U.S. 0.86)
Nurse aides
2.18 (state 2.26 · U.S. 2.32)
Weekend total
3.12 (state 3.48 · U.S. 3.42)
Nursing staff turnover
45.7 (state 38.2 · U.S. 45.8)%
RN turnover
33.3 (state 42.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 21, 2026
Health deficiencies (last cycle)
7.0 (state 7.2 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
31 health · 17 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-16 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-06-16 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-04-21 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-21 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-21 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-04-21 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-29
2026-03-17 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-20
2025-01-16 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-24
2025-01-16 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-24
2025-01-16 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-24
2025-01-16 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-24
2025-01-16 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-24
2025-01-16 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-24
2025-01-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-24
2024-02-21 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-31
2023-12-28 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-12-15
2023-12-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2023-12-15
2023-12-28 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-02-11
2023-12-28 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-11
2023-11-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-01-18
2023-11-29 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-01-18
2023-11-29 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-18
2023-11-29 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-18
2023-10-12 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20
2023-10-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20
2023-10-12 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20
2023-10-12 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20
2023-10-12 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20
2023-10-12 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20
2023-10-12 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20
2023-10-12 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $34,887 in fines.

DateTypeAmount
2023-11-24Fine$11,629
2023-11-24Fine$11,629
2023-11-24Fine$11,629

Ownership & management

NameRoleSince
Cec Management Systems INC (organization)5%+ Direct Ownership Interest · 100%
Integritus Healthcare INC (organization)5%+ Indirect Ownership Interest
Integritus Healthcare Management Services INC (organization)5%+ Indirect Ownership Interest
Andrade, Jorge (individual)Administrator · NOT APPLICABLE
Cec Management Systems INC (organization)Administrator · NOT APPLICABLE
Gerez, Michelle (individual)Administrator · NOT APPLICABLE
Gingras, Marcie Jo (individual)Administrator · NOT APPLICABLE
Integritus Healthcare Management Services INC (organization)Administrator · NOT APPLICABLE
Jones, William (individual)Administrator · NOT APPLICABLE
Jones, William (individual)Corporate Director · NOT APPLICABLE
Gingras, Marcie Jo (individual)Corporate Officer · NOT APPLICABLE
Jones, William (individual)Corporate Officer · NOT APPLICABLE
Cec Management Systems INC (organization)Operational/managerial Control · NOT APPLICABLE
Gerez, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Integritus Healthcare Management Services INC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hathaway Manor Extended Care?

Hathaway Manor Extended Care has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Massachusetts.

How many beds does Hathaway Manor Extended Care have?

It has 142 certified beds and cares for about 134 residents per day.

Has Hathaway Manor Extended Care been fined?

Yes. CMS lists 3 penalties totaling $34,887 in the last three years.

Who owns Hathaway Manor Extended Care?

It is part of Integritus Healthcare and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hathaway Manor Extended Care?

(508) 996-6763. The facility is located at 863 Hathaway Road, New Bedford, MA 02740.

Other nursing homes in New Bedford

Compare all nursing homes in New Bedford, MA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.