Northwest Healthcare Center

Nursing Home · Baltimore, MD

CMS overall rating 4/5 For profit - Corporation

CMS certification number215346

Contact & location

4601 Pall Mall Road
Baltimore, MD 21215
Baltimore City County
Phone
(410) 664-5551
ZIP code
21215 – all care providers

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Facility details

Certified beds
91
Residents per day
83.2 (91% occupied)
Ownership
For profit - Corporation
Legal name
Northwest SNF LLC
Chain
Communicare Health (110 facilities, avg 3.2★)
Medicare certified since
September 14, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.2
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.39 (state 3.87 · U.S. 3.86)
Registered nurses (RN)
0.65 (state 0.84 · U.S. 0.69)
Licensed practical nurses
0.83 (state 0.91 · U.S. 0.86)
Nurse aides
1.91 (state 2.12 · U.S. 2.32)
Weekend total
2.92 (state 3.47 · U.S. 3.42)
Nursing staff turnover
32.9 (state 40.2 · U.S. 45.8)%
RN turnover
46.7 (state 38.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
January 23, 2026
Health deficiencies (last cycle)
9.0 (state 17.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
30 health · 24 fire safety
DateCitationSeverityStatus
2026-06-17 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-06-17 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Deficient, Provider has no plan of correction
2026-01-23 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-01-23 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-01-23 Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
F0620 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-01-23 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-01-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-01-23 Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
F0840 · Administration Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2026-01-23 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-28
2024-08-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Prepare residents for a safe transfer or discharge from the nursing home.
F0624 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Plan the resident's discharge to meet the resident's goals and needs.
F0660 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
F0661 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2024-08-26 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-22
2019-06-26 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-07-30
2019-06-26 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-07-30
2019-06-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-30
2019-06-26 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-30
2019-06-26 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-30
2019-06-26 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-30
2019-06-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-30
2019-06-26 Have enough outside ventilation via a window or mechanical ventilation, or both.
F0923 · Environmental Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2019-07-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
S.L.Rosedale Irrevocable Trust (organization)5%+ Indirect Ownership Interest · 31%
Hill, Stephanie (individual)Administrator · NOT APPLICABLE
Pall Mall Mgmt Co., LLC (organization)Administrator · NOT APPLICABLE
Temesgen, Addisu (individual)Administrator · NOT APPLICABLE
Romeo, Dominic (individual)Corporate Director · NOT APPLICABLE
Groves, Donna (individual)Corporate Officer · NOT APPLICABLE
Stoltz, Charles (individual)Corporate Officer · NOT APPLICABLE
Wilheim, Ronald (individual)Corporate Officer · NOT APPLICABLE
Hill, Stephanie (individual)Operational/managerial Control · NOT APPLICABLE
Pall Mall Mgmt Co., LLC (organization)Operational/managerial Control · NOT APPLICABLE
Romeo, Dominic (individual)Operational/managerial Control · NOT APPLICABLE
Temesgen, Addisu (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Northwest Healthcare Center?

Northwest Healthcare Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Maryland.

How many beds does Northwest Healthcare Center have?

It has 91 certified beds and cares for about 83 residents per day.

Has Northwest Healthcare Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Northwest Healthcare Center?

It is part of Communicare Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Northwest Healthcare Center?

(410) 664-5551. The facility is located at 4601 Pall Mall Road, Baltimore, MD 21215.

Other nursing homes in Baltimore

Compare all nursing homes in Baltimore, MD →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.