Hickory Creek at New Castle
Nursing Home · New Castle, IN
CMS certification number155459
Contact & location
901 N 16Th StreetNew Castle, IN 47362
Henry County
- Phone
- (765) 529-4695
- ZIP code
- 47362 – all care providers
Facility details
- Certified beds
- 36
- Residents per day
- 31.1 (86% occupied)
- Ownership
- Non profit - Other
- Legal name
- Henry County Memorial Hospital
- Chain
- American Senior Communities (90 facilities, avg 3.9★)
- Medicare certified since
- June 1, 1992
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.55 (state 3.68 · U.S. 3.86)
- Registered nurses (RN)
- 0.54 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 1.12 (state 0.78 · U.S. 0.86)
- Nurse aides
- 1.88 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.25 (state 3.24 · U.S. 3.42)
- Nursing staff turnover
- 69.4 (state 45.9 · U.S. 45.8)%
- RN turnover
- —
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 29, 2026
- Health deficiencies (last cycle)
- 9.0 (state 7.2 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 16 health · 5 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2026-05-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2026-05-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2026-05-29 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2026-05-29 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2026-05-29 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2025-08-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-08-12 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-08-12 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-10 |
| 2025-05-08 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-06-06 |
| 2025-05-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-06 |
| 2025-05-08 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-06 |
| 2025-05-08 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-06 |
| 2025-05-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-06 |
| 2024-04-05 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-30 |
| 2024-04-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Henry County Memorial Hospital (organization) | 5%+ Direct Ownership Interest · 100% | |
| American Senior Communities LLC (organization) | Administrator · NOT APPLICABLE | |
| Dice, Mark (individual) | Administrator · NOT APPLICABLE | |
| Henry County Memorial Hospital (organization) | Administrator · NOT APPLICABLE | |
| Hiltz, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Shane, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Van Camp, Steven (individual) | Administrator · NOT APPLICABLE | |
| Young, Cathy (individual) | Administrator · NOT APPLICABLE | |
| Ring, Brian (individual) | Corporate Officer · NOT APPLICABLE | |
| Chies, Steven (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Dynes, Sheldon (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jackson, Blake (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jackson, Ethan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jackson, Mark (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jackson, Michael (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jackson, Wessley (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Justice, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Kelsey, Donna (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Pidgeon, John (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Shore, Marion (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Stitle, Stephen (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Ware, Deborah (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Wright, Theressa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| American Senior Communities LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Dice, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hiltz, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rains, Amanda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ring, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Shane, Andrew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Van Camp, Steven (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Young, Cathy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Dynes, Sheldon (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Pidgeon, John (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Shore, Marion (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Ware, Deborah (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hickory Creek at New Castle?
Hickory Creek at New Castle has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.
How many beds does Hickory Creek at New Castle have?
It has 36 certified beds and cares for about 31 residents per day.
Has Hickory Creek at New Castle been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Hickory Creek at New Castle?
It is part of American Senior Communities and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Hickory Creek at New Castle?
(765) 529-4695. The facility is located at 901 N 16Th Street, New Castle, IN 47362.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.