Waters of New Castle, the

Nursing Home · New Castle, IN

CMS overall rating 3/5 Non profit - Corporation

CMS certification number155304

Contact & location

1000 N 16Th ST
New Castle, IN 47362
Henry County
Phone
(765) 521-1420
ZIP code
47362 – all care providers

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Facility details

Certified beds
66
Residents per day
58.5 (89% occupied)
Ownership
Non profit - Corporation
Legal name
Henry County Memorial Hospital
Chain
Infinity Healthcare Consulting (69 facilities, avg 2.0★)
Medicare certified since
August 12, 1987
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 2.5
Quality measures★★★★★ 4/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.26 (state 3.68 · U.S. 3.86)
Registered nurses (RN)
0.62 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.68 (state 0.78 · U.S. 0.86)
Nurse aides
1.96 (state 2.23 · U.S. 2.32)
Weekend total
2.88 (state 3.24 · U.S. 3.42)
Nursing staff turnover
24.5 (state 45.9 · U.S. 45.8)%
RN turnover
0.0 (state 40.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 16, 2026
Health deficiencies (last cycle)
6.0 (state 7.2 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
12 health · 10 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Past Non-Compliance
2026-02-17 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Past Non-Compliance
2026-01-16 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-02
2026-01-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-02
2026-01-16 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-02
2026-01-16 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-02
2024-05-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-13
2023-09-29 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-16
2023-09-29 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-16
2023-09-29 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-16
2023-09-29 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-16
2023-09-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-16

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Henry County Memorial Hospital (organization)5%+ Direct Ownership Interest · 100%
Alcorn, Kari (individual)Contracted Managing Employee · NOT APPLICABLE
Dynes, Sheldon (individual)Corporate Director · NOT APPLICABLE
French, Benjamin (individual)Corporate Director · NOT APPLICABLE
Pidgeon, John (individual)Corporate Director · NOT APPLICABLE
Shore, Marion (individual)Corporate Director · NOT APPLICABLE
Janssen, Paul (individual)Corporate Officer · NOT APPLICABLE
The Waters of New Castle II (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Waters of New Castle, the?

Waters of New Castle, the has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in Indiana.

How many beds does Waters of New Castle, the have?

It has 66 certified beds and cares for about 59 residents per day.

Has Waters of New Castle, the been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Waters of New Castle, the?

It is part of Infinity Healthcare Consulting and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Waters of New Castle, the?

(765) 521-1420. The facility is located at 1000 N 16Th ST, New Castle, IN 47362.

Other nursing homes in New Castle

Compare all nursing homes in New Castle, IN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.