Hale Nani Rehabilitation and Nursing Center

Nursing Home · Honolulu, HI

Special Focus Facility For profit - Limited Liability company

CMS certification number125011
CMS lists this nursing home as a Special Focus Facility – a facility with a persistent record of serious quality problems that is inspected more often.

Contact & location

1677 Pensacola Street
Honolulu, HI 96822
Honolulu County
Phone
(808) 537-3371
ZIP code
96822 – all care providers

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Facility details

Certified beds
288
Residents per day
268.0 (93% occupied)
Ownership
For profit - Limited Liability company
Legal name
Hale Nani Rehab & Nursing Center LLC
Chain
Volare Health (16 facilities, avg 1.8★)
Medicare certified since
May 1, 1974
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

OverallNot rated
State avg 3.6
Health inspectionsNot rated
State avg 2.9
StaffingNot rated
State avg 4.4
Quality measuresNot rated
State avg 4.3
Long-stay qualityNot rated
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.69 (state 4.97 · U.S. 3.86)
Registered nurses (RN)
1.21 (state 1.75 · U.S. 0.69)
Licensed practical nurses
0.15 (state 0.34 · U.S. 0.86)
Nurse aides
2.32 (state 2.88 · U.S. 2.32)
Weekend total
3.26 (state 4.41 · U.S. 3.42)
Nursing staff turnover
32.4 (state 36.4 · U.S. 45.8)%
RN turnover
32.5 (state 31.5 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
May 1, 2026
Health deficiencies (last cycle)
26.0 (state 10.0 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
68 health · 12 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-01 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2026-05-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-15
2025-11-19 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-01-02
2025-11-19 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-01-02
2025-11-19 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-01-02
2025-05-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Provide care or services that was trauma informed and/or culturally competent.
F0699 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
F0740 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27
2025-05-15 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $27,885 in fines.

DateTypeAmount
2025-04-25Fine$27,885

Ownership & management

NameRoleSince
Pac 12 Opco Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
Hagler, Alexander (individual)5%+ Indirect Ownership Interest
Knox Healthcare Pac 12 Holdings LLC (organization)5%+ Indirect Ownership Interest
Knox, Donald (individual)5%+ Indirect Ownership Interest
Pac 12 Holdings LLC (organization)5%+ Indirect Ownership Interest
Pac 12 Pinnacle Holdco LLC (organization)5%+ Indirect Ownership Interest
Hale Nani Propco LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Blanchette, Patricia (individual)Administrator · NOT APPLICABLE
Hagar, Chaim (individual)Administrator · NOT APPLICABLE
Hale Nani Propco LLC (organization)Administrator · NOT APPLICABLE
Knox, Donald (individual)Administrator · NOT APPLICABLE
Pac 12 Holdings LLC (organization)Administrator · NOT APPLICABLE
Pac 12 Pinnacle Holdco LLC (organization)Administrator · NOT APPLICABLE
Schwartz, Eliezer (individual)Administrator · NOT APPLICABLE
Smith, Brian (individual)Administrator · NOT APPLICABLE
Volare Health LLC (organization)Administrator · NOT APPLICABLE
Young, Rebecca (individual)Administrator · NOT APPLICABLE
Knox, Donald (individual)Corporate Officer · NOT APPLICABLE
Smith, Brian (individual)Corporate Officer · NOT APPLICABLE
Blanchette, Patricia (individual)Operational/managerial Control · NOT APPLICABLE
Knox, Donald (individual)Operational/managerial Control · NOT APPLICABLE
Schwartz, Eliezer (individual)Operational/managerial Control · NOT APPLICABLE
Volare Health LLC (organization)Operational/managerial Control · NOT APPLICABLE
Young, Rebecca (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

How many beds does Hale Nani Rehabilitation and Nursing Center have?

It has 288 certified beds and cares for about 268 residents per day.

Has Hale Nani Rehabilitation and Nursing Center been fined?

Yes. CMS lists 1 penalty totaling $27,885 in the last three years.

Who owns Hale Nani Rehabilitation and Nursing Center?

It is part of Volare Health and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hale Nani Rehabilitation and Nursing Center?

(808) 537-3371. The facility is located at 1677 Pensacola Street, Honolulu, HI 96822.

Other nursing homes in Honolulu

Compare all nursing homes in Honolulu, HI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.