Hi'olani Care Center at Kahala Nui

Nursing Home · Honolulu, HI

CMS overall rating 5/5 Non profit - Corporation

CMS certification number125055

Contact & location

4389 Malia Street
Honolulu, HI 96821
Honolulu County
Phone
(808) 218-7052
ZIP code
96821 – all care providers

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Facility details

Certified beds
20
Residents per day
15.5 (78% occupied)
Ownership
Non profit - Corporation
Legal name
Kahala Senior Living Community INC
Medicare certified since
November 21, 2005
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community

CMS star ratings

Overall★★★★★ 5/5
State avg 3.6
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 4.4
Quality measures★★★★★ 5/5
State avg 4.3
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.39 (state 4.97 · U.S. 3.86)
Registered nurses (RN)
2.13 (state 1.75 · U.S. 0.69)
Licensed practical nurses
0.25 (state 0.34 · U.S. 0.86)
Nurse aides
4.01 (state 2.88 · U.S. 2.32)
Weekend total
5.99 (state 4.41 · U.S. 3.42)
Nursing staff turnover
23.9 (state 36.4 · U.S. 45.8)%
RN turnover
47.1 (state 31.5 · U.S. 42.9)%

Inspections

Last standard inspection
June 27, 2024
Health deficiencies (last cycle)
8.0 (state 10.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
24 health · 2 fire safety
DateCitationSeverityStatus
2024-06-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2024-06-27 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2024-06-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2024-06-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2024-06-27 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2024-06-27 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2024-06-27 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2024-06-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-31
2023-08-10 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-11
2023-08-10 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-09-11
2022-09-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-10-03
2022-09-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2022-10-03
2022-09-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-10-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Chong, Shiela (individual)Corporate Director · NOT APPLICABLE
Masaki, Kamal (individual)Corporate Director · NOT APPLICABLE
Murakami, Ross (individual)Corporate Director · NOT APPLICABLE
Price, Susan (individual)Corporate Director · NOT APPLICABLE
Tsukamoto, Kent (individual)Corporate Director · NOT APPLICABLE
Yoshikara, Adrienne (individual)Corporate Director · NOT APPLICABLE
Camp, Christine (individual)Corporate Officer · NOT APPLICABLE
Courts, Craig (individual)Corporate Officer · NOT APPLICABLE
Kelley, Charles (individual)Corporate Officer · NOT APPLICABLE
McKenna, Jon (individual)Corporate Officer · NOT APPLICABLE
Paik, Son-Jai (individual)Corporate Officer · NOT APPLICABLE
Phillips, Raymond (individual)Corporate Officer · NOT APPLICABLE
Tokioka, Frank (individual)Corporate Officer · NOT APPLICABLE
Courts, Craig (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hi'olani Care Center at Kahala Nui?

Hi'olani Care Center at Kahala Nui has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.6-star average in Hawaii.

How many beds does Hi'olani Care Center at Kahala Nui have?

It has 20 certified beds and cares for about 16 residents per day.

Has Hi'olani Care Center at Kahala Nui been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Hi'olani Care Center at Kahala Nui?

(808) 218-7052. The facility is located at 4389 Malia Street, Honolulu, HI 96821.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.