Manor at Carpenters, the

Nursing Home · Lakeland, FL

CMS overall rating 4/5 Non profit - Corporation

CMS certification number105660

Contact & location

1001 Carpenters Way
Lakeland, FL 33809
Polk County
Phone
(863) 858-3847
ZIP code
33809 – all care providers

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Facility details

Certified beds
72
Residents per day
66.1 (92% occupied)
Ownership
Non profit - Corporation
Legal name
Carpenters Home Estates INC
Medicare certified since
July 6, 1989
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.3
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 4/5
State avg 4.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.71 (state 3.82 · U.S. 3.86)
Registered nurses (RN)
0.89 (state 0.73 · U.S. 0.69)
Licensed practical nurses
0.47 (state 0.78 · U.S. 0.86)
Nurse aides
2.35 (state 2.31 · U.S. 2.32)
Weekend total
3.33 (state 3.49 · U.S. 3.42)
Nursing staff turnover
41.3 (state 41.4 · U.S. 45.8)%
RN turnover
31.6 (state 46.0 · U.S. 42.9)%
Administrators who left
2 in the last year

Inspections

Last standard inspection
January 18, 2024
Health deficiencies (last cycle)
3.0 (state 7.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
15 health · 9 fire safety · includes actual harm
DateCitationSeverityStatus
2025-03-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-04-07
2025-03-17 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-04-07
2024-01-18 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-17
2024-01-18 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-17
2024-01-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-17
2022-02-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-03-11
2022-02-11 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-03-11
2022-02-11 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-03-11
2022-02-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-03-11
2022-02-11 Perform COVID19 testing on residents and staff.
F0886 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-03-11
2020-12-04 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-04
2020-12-04 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-04
2020-12-04 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-04
2020-12-04 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-04
2020-12-04 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-01-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $24,252 in fines.

DateTypeAmount
2025-03-17Fine$24,252

Ownership & management

NameRoleSince
Chappel, Christopher (individual)Administrator · NOT APPLICABLE
Strozier, Jeffrey (individual)Administrator · NOT APPLICABLE
Goss, Joseph (individual)Corporate Director · NOT APPLICABLE
Laidler, Walter (individual)Corporate Director · NOT APPLICABLE
Mabe, Beauford (individual)Corporate Director · NOT APPLICABLE
Scruggs, David (individual)Corporate Director · NOT APPLICABLE
Gillman, Leo (individual)Corporate Officer · NOT APPLICABLE
McCraney, S Lou (individual)Corporate Officer · NOT APPLICABLE
Robare, Brian (individual)Corporate Officer · NOT APPLICABLE
Vespa, David (individual)Corporate Officer · NOT APPLICABLE
Carpenters Home Estates INC (organization)Operational/managerial Control · NOT APPLICABLE
Chappel, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Layfield, Angela (individual)Operational/managerial Control · NOT APPLICABLE
Robare, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Strozier, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Manor at Carpenters, the?

Manor at Carpenters, the has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Florida.

How many beds does Manor at Carpenters, the have?

It has 72 certified beds and cares for about 66 residents per day.

Has Manor at Carpenters, the been fined?

Yes. CMS lists 1 penalty totaling $24,252 in the last three years.

What is the phone number of Manor at Carpenters, the?

(863) 858-3847. The facility is located at 1001 Carpenters Way, Lakeland, FL 33809.

Other nursing homes in Lakeland

Compare all nursing homes in Lakeland, FL →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.