Center at Eden Hill, LLC

Nursing Home · Dover, DE

CMS overall rating 5/5 For profit - Individual

CMS certification number085057

Contact & location

300 Banning Street
Dover, DE 19904
Kent County
Phone
(302) 677-7100
ZIP code
19904 – all care providers

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Facility details

Certified beds
80
Residents per day
71.2 (89% occupied)
Ownership
For profit - Individual
Chain
Veritas Management Group (13 facilities, avg 4.2★)
Medicare certified since
May 23, 2018
Participates in
Medicare

CMS star ratings

Overall★★★★★ 5/5
State avg 3.3
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 4.0
Quality measures★★★★★ 5/5
State avg 4.0
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.35 (state 4.35 · U.S. 3.86)
Registered nurses (RN)
1.41 (state 0.97 · U.S. 0.69)
Licensed practical nurses
1.24 (state 0.98 · U.S. 0.86)
Nurse aides
2.71 (state 2.40 · U.S. 2.32)
Weekend total
4.51 (state 3.89 · U.S. 3.42)
Nursing staff turnover
25.0 (state 41.3 · U.S. 45.8)%
RN turnover
11.1 (state 41.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 13, 2024
Health deficiencies (last cycle)
8.0 (state 10.5 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
24 health · 3 fire safety
DateCitationSeverityStatus
2026-05-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-01
2026-05-22 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-01
2026-05-22 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-07-01
2025-05-20 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-03
2025-05-20 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-03
2025-05-20 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-03
2024-06-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-01
2024-06-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-01
2024-06-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-01
2024-06-13 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-01
2024-06-13 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-01
2023-06-23 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-07-12
2021-08-13 Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868 · Administration Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-09-17
2021-08-13 The resident has the right to receive notices in a format and a language he or she understands.
F0574 · Resident Rights Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2021-09-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Esmas, Bartolome (individual)Administrator · NOT APPLICABLE
Murdock, Monte (individual)Administrator · NOT APPLICABLE
Veritas Management Group LLC (organization)Administrator · NOT APPLICABLE
Esmas, Bartolome (individual)Corporate Director · NOT APPLICABLE
Kelly, Julie (individual)Operational/managerial Control · NOT APPLICABLE
Murdock, Monte (individual)Operational/managerial Control · NOT APPLICABLE
Veritas Management Group LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Center at Eden Hill, LLC?

Center at Eden Hill, LLC has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Delaware.

How many beds does Center at Eden Hill, LLC have?

It has 80 certified beds and cares for about 71 residents per day.

Has Center at Eden Hill, LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Center at Eden Hill, LLC?

It is part of Veritas Management Group and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Center at Eden Hill, LLC?

(302) 677-7100. The facility is located at 300 Banning Street, Dover, DE 19904.

Other nursing homes in Dover

Compare all nursing homes in Dover, DE →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.