Bay Terrace Rehabilitation and Health Center

Nursing Home · Dover, DE

CMS overall rating 3/5 For profit - Corporation

CMS certification number085019

Contact & location

889 South Little Creek Road
Dover, DE 19901
Kent County
Phone
(302) 674-0566
ZIP code
19901 – all care providers

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Facility details

Certified beds
85
Residents per day
70.2 (83% occupied)
Ownership
For profit - Corporation
Legal name
Bay Terrace Rehabilitation and Healthcare Center LLC
Chain
Prestige Healthcare Administrative Services (15 facilities, avg 3.2★)
Medicare certified since
May 1, 1979
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 4.0
Quality measures★★★★★ 4/5
State avg 4.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.19 (state 4.35 · U.S. 3.86)
Registered nurses (RN)
0.92 (state 0.97 · U.S. 0.69)
Licensed practical nurses
1.00 (state 0.98 · U.S. 0.86)
Nurse aides
2.27 (state 2.40 · U.S. 2.32)
Weekend total
3.77 (state 3.89 · U.S. 3.42)
Nursing staff turnover
36.6 (state 41.3 · U.S. 45.8)%
RN turnover
42.1 (state 41.2 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 23, 2026
Health deficiencies (last cycle)
6.0 (state 10.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
38 health · 1 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-23 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-05
2026-04-23 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-05
2026-04-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-05
2026-04-23 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-05
2026-04-23 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-05
2026-02-24 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-03-23
2025-02-19 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-10
2025-02-19 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-04-10
2024-12-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-01-20
2024-12-02 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-20
2024-12-02 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-20
2024-12-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-20
2024-02-23 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
F0802 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-02-23 Provide or obtain dental services for each resident.
F0791 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $34,838 in fines.

DateTypeAmount
2026-02-24Fine$14,901
2025-04-11Fine$9,113
2024-12-02Fine$10,824

Ownership & management

NameRoleSince
Btrc Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Aysan TR (organization)5%+ Indirect Ownership Interest
Copper De Trust (organization)5%+ Indirect Ownership Interest
Gold De Trust (organization)5%+ Indirect Ownership Interest
PA & De Noble Parentco LLC (organization)5%+ Indirect Ownership Interest
Silver De Trust (organization)5%+ Indirect Ownership Interest
Star De I Holdings LLC (organization)5%+ Indirect Ownership Interest
Star De I Trust (organization)5%+ Indirect Ownership Interest
Apex Global Solutions LLC (organization)Administrator · NOT APPLICABLE
Olowo, Abimbola (individual)Administrator · NOT APPLICABLE
Studd, Anne (individual)Administrator · NOT APPLICABLE
Ellenbogen, Moss (individual)Operational/managerial Control · NOT APPLICABLE
Studd, Anne (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Bay Terrace Rehabilitation and Health Center?

Bay Terrace Rehabilitation and Health Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Delaware.

How many beds does Bay Terrace Rehabilitation and Health Center have?

It has 85 certified beds and cares for about 70 residents per day.

Has Bay Terrace Rehabilitation and Health Center been fined?

Yes. CMS lists 3 penalties totaling $34,838 in the last three years.

Who owns Bay Terrace Rehabilitation and Health Center?

It is part of Prestige Healthcare Administrative Services and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Bay Terrace Rehabilitation and Health Center?

(302) 674-0566. The facility is located at 889 South Little Creek Road, Dover, DE 19901.

Other nursing homes in Dover

Compare all nursing homes in Dover, DE →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.