Westminster Village Health
Nursing Home · Dover, DE
CMS certification number085032
Contact & location
1175 McKee RoadDover, DE 19904
Kent County
- Phone
- (302) 744-3527
- ZIP code
- 19904 – all care providers
Facility details
- Certified beds
- 75
- Residents per day
- 54.7 (73% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Presbyterian Homes INC.
- Chain
- Presbyterian Senior Living (11 facilities, avg 3.6★)
- Medicare certified since
- February 11, 1987
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.33 (state 4.35 · U.S. 3.86)
- Registered nurses (RN)
- 1.18 (state 0.97 · U.S. 0.69)
- Licensed practical nurses
- 0.97 (state 0.98 · U.S. 0.86)
- Nurse aides
- 2.18 (state 2.40 · U.S. 2.32)
- Weekend total
- 3.95 (state 3.89 · U.S. 3.42)
- Nursing staff turnover
- 35.1 (state 41.3 · U.S. 45.8)%
- RN turnover
- 33.3 (state 41.2 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 16, 2025
- Health deficiencies (last cycle)
- 13.0 (state 10.5 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 33 health · 2 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-16 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. F0773 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Keep complete, dated laboratory records in the resident's record. F0775 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-12-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-22 |
| 2025-10-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-10-01 |
| 2024-10-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-12-09 |
| 2024-10-31 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-09 |
| 2024-10-31 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-09 |
| 2024-10-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-09 |
| 2024-10-31 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-09 |
| 2024-10-31 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-09 |
| 2024-10-31 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-12-09 |
| 2024-09-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2024-09-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-02 |
| 2023-11-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2022-12-16 |
| 2023-11-01 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $30,494 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-10-08 | Fine | $14,901 |
| 2023-11-01 | Fine | $15,593 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Phi (organization) | 5%+ Direct Ownership Interest · 100% | |
| Birdsall, James (individual) | Corporate Director · NOT APPLICABLE | |
| Chottiner, Lawrence (individual) | Corporate Director · NOT APPLICABLE | |
| Elliott, Brenda (individual) | Corporate Director · NOT APPLICABLE | |
| Goldstein, Terry (individual) | Corporate Director · NOT APPLICABLE | |
| Kelly, Sharon (individual) | Corporate Director · NOT APPLICABLE | |
| Kinard, Joseph (individual) | Corporate Director · NOT APPLICABLE | |
| Paxton, Stuart (individual) | Corporate Director · NOT APPLICABLE | |
| Reimann, Susan (individual) | Corporate Director · NOT APPLICABLE | |
| Rhodes, Cheryl (individual) | Corporate Director · NOT APPLICABLE | |
| Scott, William (individual) | Corporate Director · NOT APPLICABLE | |
| Seibert, Joseph (individual) | Corporate Director · NOT APPLICABLE | |
| Shropshire, Jennifer (individual) | Corporate Director · NOT APPLICABLE | |
| Stone, Robyn (individual) | Corporate Director · NOT APPLICABLE | |
| Davis, Danny (individual) | Corporate Officer · NOT APPLICABLE | |
| Hoffman, Cynthia (individual) | Corporate Officer · NOT APPLICABLE | |
| Kinard, Joseph (individual) | Corporate Officer · NOT APPLICABLE | |
| Krieger, Daniel (individual) | Corporate Officer · NOT APPLICABLE | |
| McAlister, Dyan (individual) | Corporate Officer · NOT APPLICABLE | |
| Reimann, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Wickline, Beverly (individual) | Corporate Officer · NOT APPLICABLE | |
| Bowser, Nicole (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Vinette-Clay, Melissa (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Westminster Village Health?
Westminster Village Health has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Delaware.
How many beds does Westminster Village Health have?
It has 75 certified beds and cares for about 55 residents per day.
Has Westminster Village Health been fined?
Yes. CMS lists 2 penalties totaling $30,494 in the last three years.
Who owns Westminster Village Health?
It is part of Presbyterian Senior Living and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Westminster Village Health?
(302) 744-3527. The facility is located at 1175 McKee Road, Dover, DE 19904.
Other nursing homes in Dover
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Bay Terrace Rehabilitation and Health Center
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Cadia Rehabilitation Capitol
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Complete Care at Silver Lake LLC
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.