ST Paul's Towers

Nursing Home · Oakland, CA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number055156

Contact & location

100 Bay Place
Oakland, CA 94610
Alameda County
Phone
(510) 835-4700
ZIP code
94610 – all care providers

Open in Google Maps

Facility details

Certified beds
43
Residents per day
29.7 (69% occupied)
Ownership
Non profit - Corporation
Legal name
Front Porch Communities and Services
Chain
Front Porch (9 facilities, avg 4.8★)
Medicare certified since
November 9, 1972
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.22 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
1.07 (state 0.67 · U.S. 0.69)
Licensed practical nurses
0.65 (state 1.20 · U.S. 0.86)
Nurse aides
2.51 (state 2.65 · U.S. 2.32)
Weekend total
3.57 (state 4.09 · U.S. 3.42)
Nursing staff turnover
23.3 (state 36.7 · U.S. 45.8)%
RN turnover
25.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
September 12, 2024
Health deficiencies (last cycle)
5.0 (state 15.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
20 health · 22 fire safety
DateCitationSeverityStatus
2024-09-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-07
2024-09-12 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-07
2024-09-12 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-07
2024-09-12 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-07
2024-09-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-07
2022-10-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2022-10-13 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-11-03
2019-06-27 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-07-26
2019-06-27 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-07-26
2019-06-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-07-26
2019-06-27 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-26
2019-06-27 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-26
2019-06-27 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-07-26

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Front Porch Communities and Services (organization)5%+ Direct Ownership Interest · 100%
Front Porch Communities and Services (organization)Administrator · NOT APPLICABLE
Marcelo, Cherry (individual)Administrator · NOT APPLICABLE
Sairam, Samir (individual)Administrator · NOT APPLICABLE
Duranteau, Nancy (individual)Corporate Director · NOT APPLICABLE
Forte, Vincent (individual)Corporate Director · NOT APPLICABLE
Handy, Joanne (individual)Corporate Director · NOT APPLICABLE
Jacobs, Laura (individual)Corporate Director · NOT APPLICABLE
Kroeker, Kevin (individual)Corporate Director · NOT APPLICABLE
McGovern, Marion (individual)Corporate Director · NOT APPLICABLE
Spencer, Peter (individual)Corporate Director · NOT APPLICABLE
Tonnu, Diemlan (individual)Corporate Director · NOT APPLICABLE
Wesson, Oliver (individual)Corporate Director · NOT APPLICABLE
Whittaker, Susan (individual)Corporate Director · NOT APPLICABLE
Kelly, Sean (individual)Corporate Officer · NOT APPLICABLE
Salvador, Eduardo (individual)Corporate Officer · NOT APPLICABLE
Vranich, Rachel (individual)Corporate Officer · NOT APPLICABLE
Merkin, Nickolas (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Nelson, Harry (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Pennington, Paige (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Akopyan, Gevork (individual)Operational/managerial Control · NOT APPLICABLE
Ichien, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Kelly, Sean (individual)Operational/managerial Control · NOT APPLICABLE
Kisajja, Christina (individual)Operational/managerial Control · NOT APPLICABLE
Macango, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Marcelo, Cherry (individual)Operational/managerial Control · NOT APPLICABLE
McCarron, Kathleen (individual)Operational/managerial Control · NOT APPLICABLE
McMullin, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Olson, Kari (individual)Operational/managerial Control · NOT APPLICABLE
Sairam, Samir (individual)Operational/managerial Control · NOT APPLICABLE
Salvador, Eduardo (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of ST Paul's Towers?

ST Paul's Towers has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does ST Paul's Towers have?

It has 43 certified beds and cares for about 30 residents per day.

Has ST Paul's Towers been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns ST Paul's Towers?

It is part of Front Porch and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of ST Paul's Towers?

(510) 835-4700. The facility is located at 100 Bay Place, Oakland, CA 94610.

Other nursing homes in Oakland

Compare all nursing homes in Oakland, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.