Haven of Phoenix

Nursing Home · Phoenix, AZ

CMS overall rating 3/5 Abuse citation For profit - Corporation

CMS certification number035107
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

4202 North 20Th Avenue
Phoenix, AZ 85015
Maricopa County
Phone
(602) 264-3824
ZIP code
85015 – all care providers

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Facility details

Certified beds
114
Residents per day
106.9 (94% occupied)
Ownership
For profit - Corporation
Legal name
Haven of Phoenix LLC
Chain
Haven Health (20 facilities, avg 2.7★)
Medicare certified since
June 24, 1985
Participates in
Medicare and Medicaid

CMS star ratings

Overall★★★★★ 3/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 2.9
Quality measures★★★★★ 5/5
State avg 4.5
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.23 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
0.53 (state 0.70 · U.S. 0.69)
Licensed practical nurses
0.77 (state 1.04 · U.S. 0.86)
Nurse aides
1.93 (state 2.23 · U.S. 2.32)
Weekend total
2.84 (state 3.50 · U.S. 3.42)
Nursing staff turnover
37.4 (state 45.1 · U.S. 45.8)%
RN turnover
41.7 (state 43.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 6, 2026
Health deficiencies (last cycle)
8.0 (state 6.4 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
20 health · 11 fire safety · includes actual harm
DateCitationSeverityStatus
2026-05-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-05-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-05-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-05-06 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-05-06 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-05-06 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-05-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2025-12-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-02-11
2025-01-24 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-21
2025-01-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-21
2025-01-24 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-21
2025-01-24 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-21
2024-09-13 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-16
2024-08-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-01
2024-08-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-01
2023-09-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-09-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-09-08 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-09-08 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-09-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,278 in fines.

DateTypeAmount
2025-12-16Fine$8,278

Ownership & management

NameRoleSince
Haven Health Properties LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Haven Phoenix Real Estate LLC (organization)5%+ Mortgage Interest · NOT APPLICABLE
Ahmed, Bahaledin (individual)Administrator · NOT APPLICABLE
Fragoso, Lindsay (individual)Administrator · NOT APPLICABLE
Gandhi, Hemang (individual)Administrator · NOT APPLICABLE
Greiner, Russell (individual)Administrator · NOT APPLICABLE
Haven Health Properties LLC (organization)Administrator · NOT APPLICABLE
Haven Phoenix Real Estate LLC (organization)Administrator · NOT APPLICABLE
Health Group Management LLC (organization)Administrator · NOT APPLICABLE
Koker, Shelly (individual)Administrator · NOT APPLICABLE
Robertson, Brett (individual)Administrator · NOT APPLICABLE
Samuelian, Robert (individual)Administrator · NOT APPLICABLE
Samuelian, Spencer (individual)Administrator · NOT APPLICABLE
Samuelian, Stephen (individual)Administrator · NOT APPLICABLE
Seastrand, Jason (individual)Administrator · NOT APPLICABLE
West, Christian (individual)Administrator · NOT APPLICABLE
Seastrand, Jason (individual)Direct Ownership Interest · NOT APPLICABLE
West, Christian (individual)Direct Ownership Interest · NOT APPLICABLE
Ahmed, Bahaledin (individual)Operational/managerial Control · NOT APPLICABLE
Fragoso, Lindsay (individual)Operational/managerial Control · NOT APPLICABLE
Gandhi, Hemang (individual)Operational/managerial Control · NOT APPLICABLE
Greiner, Russell (individual)Operational/managerial Control · NOT APPLICABLE
Health Group Management LLC (organization)Operational/managerial Control · NOT APPLICABLE
Koker, Shelly (individual)Operational/managerial Control · NOT APPLICABLE
Seastrand, Jason (individual)Operational/managerial Control · NOT APPLICABLE
West, Christian (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Haven of Phoenix?

Haven of Phoenix has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does Haven of Phoenix have?

It has 114 certified beds and cares for about 107 residents per day.

Has Haven of Phoenix been fined?

Yes. CMS lists 1 penalty totaling $8,278 in the last three years.

Who owns Haven of Phoenix?

It is part of Haven Health and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Haven of Phoenix?

(602) 264-3824. The facility is located at 4202 North 20Th Avenue, Phoenix, AZ 85015.

Other nursing homes in Phoenix

Compare all nursing homes in Phoenix, AZ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.