The Terraces of Phoenix

Nursing Home · Phoenix, AZ

CMS overall rating 5/5 Non profit - Corporation

CMS certification number035003

Contact & location

7550 North 16Th Street
Phoenix, AZ 85020
Maricopa County
Phone
(602) 944-4455
ZIP code
85020 – all care providers

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Facility details

Certified beds
64
Residents per day
51.5 (80% occupied)
Ownership
Non profit - Corporation
Legal name
Humangood Arizona INC
Chain
Humangood (17 facilities, avg 4.5★)
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.3
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 2.9
Quality measures★★★★★ 4/5
State avg 4.5
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.75 (state 3.97 · U.S. 3.86)
Registered nurses (RN)
1.15 (state 0.70 · U.S. 0.69)
Licensed practical nurses
1.18 (state 1.04 · U.S. 0.86)
Nurse aides
2.42 (state 2.23 · U.S. 2.32)
Weekend total
4.23 (state 3.50 · U.S. 3.42)
Nursing staff turnover
20.6 (state 45.1 · U.S. 45.8)%
RN turnover
14.3 (state 43.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 13, 2025
Health deficiencies (last cycle)
3.0 (state 6.4 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
13 health · 6 fire safety
DateCitationSeverityStatus
2025-06-13 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-21
2025-06-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-21
2025-06-13 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-07-21
2024-08-10 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-22
2024-08-10 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-22
2024-05-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-14
2024-05-31 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-07-02
2024-05-31 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-08-14
2024-05-31 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-14
2024-05-31 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-14
2023-02-02 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-08
2023-02-02 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-08
2023-02-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-05-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Humangood Arizona INC (organization)5%+ Direct Ownership Interest · 100%
Humangood (organization)5%+ Indirect Ownership Interest
Humangood Cornerstone (organization)5%+ Indirect Ownership Interest
U.S. Bank (organization)5%+ Security Interest · NOT APPLICABLE
Baker Tilly US LLP (organization)Administrator · NOT APPLICABLE
Erickson, Kordell (individual)Administrator · NOT APPLICABLE
Humangood (organization)Administrator · NOT APPLICABLE
Humangood Arizona INC (organization)Administrator · NOT APPLICABLE
Humangood Cornerstone (organization)Administrator · NOT APPLICABLE
Humangood Norcal (organization)Administrator · NOT APPLICABLE
Kumaravel, Sree Devi (individual)Administrator · NOT APPLICABLE
Sanchez, Delia (individual)Administrator · NOT APPLICABLE
Soriano, Mariele (individual)Administrator · NOT APPLICABLE
U.S. Bank (organization)Administrator · NOT APPLICABLE
Vangelisto, Gwen (individual)Administrator · NOT APPLICABLE
Washington Federal (organization)Administrator · NOT APPLICABLE
Baker, Judith (individual)Corporate Director · NOT APPLICABLE
Brown, Herman (individual)Corporate Director · NOT APPLICABLE
Dahan, David (individual)Corporate Director · NOT APPLICABLE
Decker, David (individual)Corporate Director · NOT APPLICABLE
Ferris, Rand (individual)Corporate Director · NOT APPLICABLE
Kelley, Albert (individual)Corporate Director · NOT APPLICABLE
Tinker, Bret (individual)Corporate Director · NOT APPLICABLE
Brown, Herman (individual)Corporate Officer · NOT APPLICABLE
Cochrane, John (individual)Corporate Officer · NOT APPLICABLE
Ghassemi, Bethany (individual)Corporate Officer · NOT APPLICABLE
McDonald, Andrew (individual)Corporate Officer · NOT APPLICABLE
Ogus, Daniel (individual)Corporate Officer · NOT APPLICABLE
Baker, Judith (individual)Operational/managerial Control · NOT APPLICABLE
Brown, Herman (individual)Operational/managerial Control · NOT APPLICABLE
Cochrane, John (individual)Operational/managerial Control · NOT APPLICABLE
Dahan, David (individual)Operational/managerial Control · NOT APPLICABLE
Decker, David (individual)Operational/managerial Control · NOT APPLICABLE
Erickson, Kordell (individual)Operational/managerial Control · NOT APPLICABLE
Ferris, Rand (individual)Operational/managerial Control · NOT APPLICABLE
Ghassemi, Bethany (individual)Operational/managerial Control · NOT APPLICABLE
Humangood Arizona INC (organization)Operational/managerial Control · NOT APPLICABLE
Humangood Norcal (organization)Operational/managerial Control · NOT APPLICABLE
Kelley, Albert (individual)Operational/managerial Control · NOT APPLICABLE
Kumaravel, Sree Devi (individual)Operational/managerial Control · NOT APPLICABLE
Lopez, Jessica (individual)Operational/managerial Control · NOT APPLICABLE
McDonald, Andrew (individual)Operational/managerial Control · NOT APPLICABLE
Ogus, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Sanchez, Delia (individual)Operational/managerial Control · NOT APPLICABLE
Soriano, Mariele (individual)Operational/managerial Control · NOT APPLICABLE
Tinker, Bret (individual)Operational/managerial Control · NOT APPLICABLE
Vangelisto, Gwen (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Terraces of Phoenix?

The Terraces of Phoenix has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in Arizona.

How many beds does The Terraces of Phoenix have?

It has 64 certified beds and cares for about 52 residents per day.

Has The Terraces of Phoenix been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns The Terraces of Phoenix?

It is part of Humangood and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Terraces of Phoenix?

(602) 944-4455. The facility is located at 7550 North 16Th Street, Phoenix, AZ 85020.

Other nursing homes in Phoenix

Compare all nursing homes in Phoenix, AZ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.