Champions Healthcare at Willowbrook

Nursing Home · Houston, TX

CMS overall rating 2/5 Abuse citation For profit - Individual

CMS certification number676236
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

13500 Breton Ridge
Houston, TX 77070
Harris County
Phone
(281) 807-4744
ZIP code
77070 – all care providers

Open in Google Maps

Facility details

Certified beds
98
Residents per day
83.1 (85% occupied)
Ownership
For profit - Individual
Legal name
Oakbend Medical Center
Chain
The Ensign Group (342 facilities, avg 3.2★)
Medicare certified since
September 15, 2009
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 1.9
Quality measures★★★★★ 3/5
State avg 3.7
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.52 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.79 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.91 (state 0.95 · U.S. 0.86)
Nurse aides
1.82 (state 2.00 · U.S. 2.32)
Weekend total
3.02 (state 2.98 · U.S. 3.42)
Nursing staff turnover
51.9 (state 55.3 · U.S. 45.8)%
RN turnover
58.3 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 23, 2026
Health deficiencies (last cycle)
11.0 (state 9.3 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
18 health · 11 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-23 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2026-04-28
2026-04-23 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-04-28
2026-04-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-04-23 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-04-23 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-04-23 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-04-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-28
2026-03-17 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2025-12-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-10
2025-12-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-10
2025-12-09 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-10
2025-02-25 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection		 L
Immediate jeopardy to resident health or safety		 Corrected 2025-03-20
2024-08-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-08-16
2024-01-12 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-16
2024-01-12 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-15
2024-01-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-15
2024-01-12 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-15
2024-01-12 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $44,335 in fines.

DateTypeAmount
2026-04-23Fine$13,065
2025-02-14Fine$31,270

Ownership & management

NameRoleSince
Oakbend Medical Center (organization)5%+ Direct Ownership Interest · 100%
Agana, Benjamin (individual)Administrator · NOT APPLICABLE
Eapen, Sheila (individual)Administrator · NOT APPLICABLE
Ensign Services INC (organization)Administrator · NOT APPLICABLE
Holman Health Holdings LLC (organization)Administrator · NOT APPLICABLE
Marshall Lake Healthcare LLC (organization)Administrator · NOT APPLICABLE
Standard Bearer Healthcare Op, LP (organization)Administrator · NOT APPLICABLE
The Ensign Group INC (organization)Administrator · NOT APPLICABLE
Burnam, Soon (individual)Corporate Officer · NOT APPLICABLE
Freudenberger, Joseph (individual)Corporate Officer · NOT APPLICABLE
Keetch, Chad (individual)Corporate Officer · NOT APPLICABLE
Agana, Benjamin (individual)Managing Control - Governing Body · NOT APPLICABLE
Eapen, Sheila (individual)Managing Control - Governing Body · NOT APPLICABLE
Agana, Benjamin (individual)Operational/managerial Control · NOT APPLICABLE
Eapen, Sheila (individual)Operational/managerial Control · NOT APPLICABLE
Marshall Lake Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Champions Healthcare at Willowbrook?

Champions Healthcare at Willowbrook has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Champions Healthcare at Willowbrook have?

It has 98 certified beds and cares for about 83 residents per day.

Has Champions Healthcare at Willowbrook been fined?

Yes. CMS lists 2 penalties totaling $44,335 in the last three years.

Who owns Champions Healthcare at Willowbrook?

It is part of The Ensign Group and is classified as for profit - individual. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Champions Healthcare at Willowbrook?

(281) 807-4744. The facility is located at 13500 Breton Ridge, Houston, TX 77070.

Other nursing homes in Houston

Compare all nursing homes in Houston, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.