Parkway Place

Nursing Home · Houston, TX

CMS overall rating 5/5 Non profit - Corporation

CMS certification number675777

Contact & location

1321 Park Bayou DR
Houston, TX 77077
Harris County
Phone
(281) 556-9200
ZIP code
77077 – all care providers

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Facility details

Certified beds
42
Residents per day
39.1 (93% occupied)
Ownership
Non profit - Corporation
Legal name
Buckner Retirement Services INC
Medicare certified since
January 7, 1999
Participates in
Medicare
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.6
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.32 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.87 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.15 (state 0.95 · U.S. 0.86)
Nurse aides
2.31 (state 2.00 · U.S. 2.32)
Weekend total
3.99 (state 2.98 · U.S. 3.42)
Nursing staff turnover
31.0 (state 55.3 · U.S. 45.8)%
RN turnover
25.0 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 30, 2025
Health deficiencies (last cycle)
3.0 (state 9.3 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
18 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-04-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-05-15
2025-05-30 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-16
2025-05-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-06-16
2024-09-24 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 K
Immediate jeopardy to resident health or safety		 Corrected 2024-10-08
2024-09-24 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-10-08
2024-09-24 Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
F0776 · Administration Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-10-08
2024-04-05 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-01
2024-04-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-01
2024-04-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-01
2024-04-05 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-05-03
2024-04-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-06-03
2024-04-05 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-01
2023-11-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-15
2023-03-10 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-11
2023-03-10 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-11
2023-03-10 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-11
2023-03-10 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-11
2023-03-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-03-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $45,741 in fines.

DateTypeAmount
2024-09-24Fine$45,741

Ownership & management

NameRoleSince
Buckner Retirement Services INC (organization)Administrator · NOT APPLICABLE
Moore, Jessica (individual)Administrator · NOT APPLICABLE
Robbins, Kenneth (individual)Administrator · NOT APPLICABLE
Robbins, Kenneth (individual)Corporate Director · NOT APPLICABLE
Gentry, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Reyes, Albert (individual)Corporate Officer · NOT APPLICABLE
Buckner Retirement Services INC (organization)Direct Ownership Interest · NOT APPLICABLE
Moore, Jessica (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Parkway Place?

Parkway Place has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Parkway Place have?

It has 42 certified beds and cares for about 39 residents per day.

Has Parkway Place been fined?

Yes. CMS lists 1 penalty totaling $45,741 in the last three years.

What is the phone number of Parkway Place?

(281) 556-9200. The facility is located at 1321 Park Bayou DR, Houston, TX 77077.

Other nursing homes in Houston

Compare all nursing homes in Houston, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.