The Plaza at Lubbock

Nursing Home · Lubbock, TX

CMS overall rating 3/5 For profit - Corporation

CMS certification number676105

Contact & location

4910 Emory
Lubbock, TX 79416
Lubbock County
Phone
(806) 740-0800
ZIP code
79416 – all care providers

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Facility details

Certified beds
132
Residents per day
101.2 (77% occupied)
Ownership
For profit - Corporation
Legal name
Hansford County Hospital District
Chain
Stonegate Senior Living (24 facilities, avg 2.4★)
Medicare certified since
July 5, 2006
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.09 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.33 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.71 (state 0.95 · U.S. 0.86)
Nurse aides
2.05 (state 2.00 · U.S. 2.32)
Weekend total
2.64 (state 2.98 · U.S. 3.42)
Nursing staff turnover
60.9 (state 55.3 · U.S. 45.8)%
RN turnover
33.3 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 8, 2026
Health deficiencies (last cycle)
6.0 (state 9.3 · U.S. 9.3)
From complaints
0
Infection control citations
1
Citations on record (3 years)
40 health · 4 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-01-08 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2026-01-08 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2026-01-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2026-01-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2026-01-08 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2026-01-08 Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-01-09
2025-01-24 Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
F0678 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-02-28
2024-12-04 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-12
2024-12-04 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-12
2024-10-17 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-11-06
2024-10-17 Protect each resident from the wrongful use of the resident's belongings or money.
F0602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-06
2024-10-11 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-10-11 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-10-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-10-11 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-10-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-10-11 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-10-11 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-23
2024-09-05 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-09-04
2024-09-05 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-09-04
2024-09-05 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-19
2024-09-05 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-19
2024-09-05 Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories.
F0771 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-19
2024-09-05 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-19
2024-04-24 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-05-13
2024-04-24 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-05-13
2024-04-24 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-05-13
2023-11-10 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-17
2023-09-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-08-24 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06
2023-08-24 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-06

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

4 penalties in the last three years, including $38,594 in fines.

DateTypeAmount
2025-01-24Payment Denial3 days payment denial
2025-01-24Fine$16,149
2024-10-11Fine$8,824
2024-09-05Fine$13,621

Ownership & management

NameRoleSince
Hansford County Hospital District (organization)5%+ Direct Ownership Interest · 100%
Umb Bank National Association (organization)5%+ Mortgage Interest · NOT APPLICABLE
Cornett, Melissa (individual)Administrator · NOT APPLICABLE
Lifetime Wellness, LTD. (organization)Administrator · NOT APPLICABLE
Magness, Katherine (individual)Administrator · NOT APPLICABLE
Martus Financial Services, INC. (organization)Administrator · NOT APPLICABLE
PF Lubbock SNF Ops, LLC (organization)Administrator · NOT APPLICABLE
Pharmerica Drug Systems LLC (organization)Administrator · NOT APPLICABLE
Preservation Freehold Company (organization)Administrator · NOT APPLICABLE
Rehab Pro LP (organization)Administrator · NOT APPLICABLE
Sanctuary LTC, LLC (organization)Administrator · NOT APPLICABLE
Skinner, Derek (individual)Administrator · NOT APPLICABLE
Stonegate Senior Living, LP (organization)Administrator · NOT APPLICABLE
Bailey, Jonathan (individual)Corporate Officer · NOT APPLICABLE
Campbell, Scott (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Chance, James (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Fisher, James (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Langdon, Thomas (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
McGehee, William (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Taylor, John (individual)Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE
Magness, Katherine (individual)Operational/managerial Control · NOT APPLICABLE
PF Lubbock SNF Ops, LLC (organization)Operational/managerial Control · NOT APPLICABLE
Stonegate Senior Living, LP (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Plaza at Lubbock?

The Plaza at Lubbock has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does The Plaza at Lubbock have?

It has 132 certified beds and cares for about 101 residents per day.

Has The Plaza at Lubbock been fined?

Yes. CMS lists 4 penalties totaling $38,594 in the last three years.

Who owns The Plaza at Lubbock?

It is part of Stonegate Senior Living and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Plaza at Lubbock?

(806) 740-0800. The facility is located at 4910 Emory, Lubbock, TX 79416.

Other nursing homes in Lubbock

Compare all nursing homes in Lubbock, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.