Carillon INC

Nursing Home · Lubbock, TX

CMS overall rating 3/5 Non profit - Corporation

CMS certification number675997

Contact & location

1717 a Norfolk Ave
Lubbock, TX 79416
Lubbock County
Phone
(806) 281-6114
ZIP code
79416 – all care providers

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Facility details

Certified beds
100
Residents per day
83.4 (83% occupied)
Ownership
Non profit - Corporation
Legal name
Carillon, INC.
Chain
Life Care Services (43 facilities, avg 4.1★)
Medicare certified since
December 17, 2003
Participates in
Medicare
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 2.6
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.66 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.49 (state 0.43 · U.S. 0.69)
Licensed practical nurses
1.26 (state 0.95 · U.S. 0.86)
Nurse aides
2.91 (state 2.00 · U.S. 2.32)
Weekend total
4.21 (state 2.98 · U.S. 3.42)
Nursing staff turnover
65.8 (state 55.3 · U.S. 45.8)%
RN turnover
78.3 (state 54.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 17, 2026
Health deficiencies (last cycle)
7.0 (state 9.3 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
19 health · 8 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-17 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-08
2026-06-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-07-08
2026-06-17 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-18
2026-06-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-18
2026-06-17 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-20
2026-06-17 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-19
2026-06-17 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-18
2025-04-25 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-09
2025-04-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-09
2025-04-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-09
2025-02-28 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-28
2025-02-28 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-03-28
2024-10-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-10-25 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-11-15
2024-03-21 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-22
2024-03-21 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-22
2024-01-27 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies · complaint inspection		 K
Immediate jeopardy to resident health or safety		 Corrected 2024-02-19
2024-01-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-19
2024-01-27 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-02-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $57,321 in fines.

DateTypeAmount
2024-01-27Fine$57,321

Ownership & management

NameRoleSince
Carillon, INC. (organization)5%+ Direct Ownership Interest · 100%
U.S. Bank (organization)5%+ Security Interest · NOT APPLICABLE
Culberson, John (individual)Administrator · NOT APPLICABLE
Klein, Trenton (individual)Administrator · NOT APPLICABLE
Life Care Services LLC (organization)Administrator · NOT APPLICABLE
Skinner, Derek (individual)Administrator · NOT APPLICABLE
Breedlove, Billy (individual)Corporate Director · NOT APPLICABLE
Fulton, Kyle (individual)Corporate Director · NOT APPLICABLE
Hatch, Leslie (individual)Corporate Director · NOT APPLICABLE
Owens, John (individual)Corporate Director · NOT APPLICABLE
Powell, Dianne (individual)Corporate Director · NOT APPLICABLE
Turner, Lane (individual)Corporate Director · NOT APPLICABLE
Wilkerson, David (individual)Corporate Director · NOT APPLICABLE
Culberson, John (individual)Operational/managerial Control · NOT APPLICABLE
Klein, Trenton (individual)Operational/managerial Control · NOT APPLICABLE
Life Care Services LLC (organization)Operational/managerial Control · NOT APPLICABLE
Roddy, Pamela (individual)Operational/managerial Control · NOT APPLICABLE
Skinner, Derek (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Carillon INC?

Carillon INC has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Carillon INC have?

It has 100 certified beds and cares for about 83 residents per day.

Has Carillon INC been fined?

Yes. CMS lists 1 penalty totaling $57,321 in the last three years.

Who owns Carillon INC?

It is part of Life Care Services and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Carillon INC?

(806) 281-6114. The facility is located at 1717 a Norfolk Ave, Lubbock, TX 79416.

Other nursing homes in Lubbock

Compare all nursing homes in Lubbock, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.