Park Manor of Westchase

Nursing Home · Houston, TX

CMS overall rating 2/5 For profit - Corporation

CMS certification number676059

Contact & location

11910 Richmond Ave
Houston, TX 77082
Harris County
Phone
(281) 497-2838
ZIP code
77082 – all care providers

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Facility details

Certified beds
125
Residents per day
104.8 (84% occupied)
Ownership
For profit - Corporation
Legal name
Winnie-Stowell Hospital District
Chain
HMG Healthcare (31 facilities, avg 3.1★)
Medicare certified since
August 9, 2005
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.6
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 1.9
Quality measures★★★★★ 5/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.25 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.38 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.76 (state 0.95 · U.S. 0.86)
Nurse aides
2.11 (state 2.00 · U.S. 2.32)
Weekend total
3.02 (state 2.98 · U.S. 3.42)
Nursing staff turnover
39.6 (state 55.3 · U.S. 45.8)%
RN turnover
58.3 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 9, 2026
Health deficiencies (last cycle)
6.0 (state 9.3 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
32 health · 11 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-13 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-07-14
2026-04-09 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-09
2026-04-09 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-09
2026-04-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-09
2026-04-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-05-09
2026-02-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Past Non-Compliance
2025-06-11 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-30
2025-02-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2025-02-23
2025-02-22 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-22 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-22 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-22 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-22 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-02-22 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2024-06-06 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-08
2024-06-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-08
2024-01-31 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-29
2023-12-22 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-22 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-09-19 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
K
Immediate jeopardy to resident health or safety
Corrected 2023-09-26
2023-09-01 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-08
2023-09-01 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-08
2023-09-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2023-09-08
2023-09-01 Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
F0777 · Administration Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-09-08
2023-09-01 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-08
2023-09-01 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-08
2023-09-01 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-08
2023-08-24 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-15
2023-08-24 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $127,277 in fines.

DateTypeAmount
2026-02-09Fine$17,345
2025-02-22Fine$16,149
2023-08-24Fine$93,783

Ownership & management

NameRoleSince
Cibc Bank USA (organization)5%+ Direct Ownership Interest
Forvis Mazars LLP (organization)5%+ Direct Ownership Interest
Sabra Health Care Reit INC (organization)5%+ Direct Ownership Interest
Zions Bancorporation (organization)5%+ Direct Ownership Interest
Balsamo, Krystal (individual)Administrator · NOT APPLICABLE
Culp, Roland (individual)Administrator · NOT APPLICABLE
Daspit, Laurence (individual)Administrator · NOT APPLICABLE
Dohn, William (individual)Administrator · NOT APPLICABLE
Forvis Mazars LLP (organization)Administrator · NOT APPLICABLE
Healthmark Group LTD (organization)Administrator · NOT APPLICABLE
Hill, Carrie (individual)Administrator · NOT APPLICABLE
HM Group LLC (organization)Administrator · NOT APPLICABLE
HMG Healthcare LLC (organization)Administrator · NOT APPLICABLE
HMG Park Manor of Westchase, L.L.C. (organization)Administrator · NOT APPLICABLE
Odom, Tiffany (individual)Administrator · NOT APPLICABLE
Pico, Ana (individual)Administrator · NOT APPLICABLE
Polio, Mayra (individual)Administrator · NOT APPLICABLE
Prince, Derek (individual)Administrator · NOT APPLICABLE
Reinarz, Christian (individual)Administrator · NOT APPLICABLE
Sabra Health Care Reit INC (organization)Administrator · NOT APPLICABLE
Stanbridge, Norma (individual)Administrator · NOT APPLICABLE
Vakil Pulmonary and Critical Care Associates Pllc (organization)Administrator · NOT APPLICABLE
Stramecki, Anthony (individual)Corporate Director · NOT APPLICABLE
Murrell, Edward (individual)Corporate Officer · NOT APPLICABLE
Rollo, Jeffery (individual)Corporate Officer · NOT APPLICABLE
Balsamo, Krystal (individual)Operational/managerial Control · NOT APPLICABLE
Culp, Roland (individual)Operational/managerial Control · NOT APPLICABLE
Daspit, Laurence (individual)Operational/managerial Control · NOT APPLICABLE
Dohn, William (individual)Operational/managerial Control · NOT APPLICABLE
Hill, Carrie (individual)Operational/managerial Control · NOT APPLICABLE
Murrell, Edward (individual)Operational/managerial Control · NOT APPLICABLE
Odom, Tiffany (individual)Operational/managerial Control · NOT APPLICABLE
Pico, Ana (individual)Operational/managerial Control · NOT APPLICABLE
Polio, Mayra (individual)Operational/managerial Control · NOT APPLICABLE
Prince, Derek (individual)Operational/managerial Control · NOT APPLICABLE
Reinarz, Christian (individual)Operational/managerial Control · NOT APPLICABLE
Rollo, Jeffery (individual)Operational/managerial Control · NOT APPLICABLE
Stramecki, Anthony (individual)Operational/managerial Control · NOT APPLICABLE
Vratis, Kacey (individual)Operational/managerial Control · NOT APPLICABLE
Way, George (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Park Manor of Westchase?

Park Manor of Westchase has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Park Manor of Westchase have?

It has 125 certified beds and cares for about 105 residents per day.

Has Park Manor of Westchase been fined?

Yes. CMS lists 3 penalties totaling $127,277 in the last three years.

Who owns Park Manor of Westchase?

It is part of HMG Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Park Manor of Westchase?

(281) 497-2838. The facility is located at 11910 Richmond Ave, Houston, TX 77082.

Other nursing homes in Houston

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.