West Oaks Nursing & Rehabilitation

Nursing Home · Houston, TX

CMS overall rating 4/5 For profit - Corporation

CMS certification number675454

Contact & location

3625 Green Crest Dr
Houston, TX 77082
Harris County
Phone
(281) 558-1166
ZIP code
77082 – all care providers

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Facility details

Certified beds
136
Residents per day
111.4 (82% occupied)
Ownership
For profit - Corporation
Legal name
West Wharton County Hospital District
Chain
Touchstone Communities (25 facilities, avg 2.9★)
Medicare certified since
February 24, 1995
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 2.6
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 1.9
Quality measures★★★★★ 3/5
State avg 3.7
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.37 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.42 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.83 (state 0.95 · U.S. 0.86)
Nurse aides
2.13 (state 2.00 · U.S. 2.32)
Weekend total
2.88 (state 2.98 · U.S. 3.42)
Nursing staff turnover
24.7 (state 55.3 · U.S. 45.8)%
RN turnover
22.2 (state 54.6 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 13, 2026
Health deficiencies (last cycle)
5.0 (state 9.3 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
14 health · 11 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 G
Actual harm		 Corrected 2026-03-24
2026-03-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-24
2026-03-13 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-24
2026-03-13 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-24
2026-03-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-24
2025-01-16 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-28
2025-01-16 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-28
2025-01-16 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-02-14
2025-01-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-28
2025-01-16 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-28
2025-01-16 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-28
2025-01-16 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-28
2023-11-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-14
2023-11-30 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-22

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
International Bank of Commerce (organization)5%+ Security Interest · NOT APPLICABLE
Aegis Therapies, INC. (organization)Administrator · NOT APPLICABLE
Boening, Christopher (individual)Administrator · NOT APPLICABLE
Campbell, Leslie (individual)Administrator · NOT APPLICABLE
Carvajal Pharmacy LTC (organization)Administrator · NOT APPLICABLE
Castillo, Lynnea (individual)Administrator · NOT APPLICABLE
Fellbaum, Ernest (individual)Administrator · NOT APPLICABLE
Greene, Calandra (individual)Administrator · NOT APPLICABLE
Hare, Sondra (individual)Administrator · NOT APPLICABLE
Nutritious Lifestyles, INC. (organization)Administrator · NOT APPLICABLE
Plante & Moran Pllc (organization)Administrator · NOT APPLICABLE
Sehlke, Bryon (individual)Administrator · NOT APPLICABLE
Studer, Stanley (individual)Administrator · NOT APPLICABLE
Tanguilig-Robinson, Cynthia (individual)Administrator · NOT APPLICABLE
The Bryon and Rena Sehlke Living Trust (organization)Administrator · NOT APPLICABLE
Touchstone Communities INC (organization)Administrator · NOT APPLICABLE
Touchstone Realty - West Oaks LLC (organization)Administrator · NOT APPLICABLE
Touchstone Strategies - West Oaks LLC (organization)Administrator · NOT APPLICABLE
Trident Health Services INC (organization)Administrator · NOT APPLICABLE
Zurovec, Darrell (individual)Administrator · NOT APPLICABLE
Thompson, Johnny (individual)Corporate Officer · NOT APPLICABLE
Boening, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Campbell, Leslie (individual)Operational/managerial Control · NOT APPLICABLE
Castillo, Lynnea (individual)Operational/managerial Control · NOT APPLICABLE
Greene, Calandra (individual)Operational/managerial Control · NOT APPLICABLE
Hare, Sondra (individual)Operational/managerial Control · NOT APPLICABLE
Sehlke, Bryon (individual)Operational/managerial Control · NOT APPLICABLE
Tanguilig-Robinson, Cynthia (individual)Operational/managerial Control · NOT APPLICABLE
Touchstone Strategies - West Oaks LLC (organization)Operational/managerial Control · NOT APPLICABLE
Zurovec, Darrell (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of West Oaks Nursing & Rehabilitation?

West Oaks Nursing & Rehabilitation has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does West Oaks Nursing & Rehabilitation have?

It has 136 certified beds and cares for about 111 residents per day.

Has West Oaks Nursing & Rehabilitation been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns West Oaks Nursing & Rehabilitation?

It is part of Touchstone Communities and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of West Oaks Nursing & Rehabilitation?

(281) 558-1166. The facility is located at 3625 Green Crest Dr, Houston, TX 77082.

Other nursing homes in Houston

Compare all nursing homes in Houston, TX →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.