Pleasant Valley Healthcare and Rehabilitation Cent

Nursing Home · Garland, TX

CMS overall rating 2/5 For profit - Corporation

CMS certification number675305

Contact & location

1525 Pleasant Valley RD
Garland, TX 75040
Dallas County
Phone
(972) 496-8800
ZIP code
75040 – all care providers

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Facility details

Certified beds
124
Residents per day
76.5 (62% occupied)
Ownership
For profit - Corporation
Legal name
Eastland Memorial Hospital District
Chain
The Ensign Group (342 facilities, avg 3.2★)
Medicare certified since
March 31, 1994
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.6
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 1.9
Quality measures★★★★★ 4/5
State avg 3.7
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.36 (state 3.39 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.43 · U.S. 0.69)
Licensed practical nurses
0.94 (state 0.95 · U.S. 0.86)
Nurse aides
1.87 (state 2.00 · U.S. 2.32)
Weekend total
3.00 (state 2.98 · U.S. 3.42)
Nursing staff turnover
33.3 (state 55.3 · U.S. 45.8)%
RN turnover
40.0 (state 54.6 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 4, 2026
Health deficiencies (last cycle)
7.0 (state 9.3 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
21 health · 15 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-06-04 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-06-04 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-06-04 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-06-04 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-06-04 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2026-06-04 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-06-05
2025-12-19 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-20
2025-04-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-28
2025-04-25 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-04-28
2025-04-25 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-28
2025-04-25 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-28
2025-04-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-28
2025-04-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-04-28
2024-09-14 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-09-15
2024-09-14 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-09-15
2024-03-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-03-14 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-03-14 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
F0837 · Administration Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2024-03-14 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-03-15
2023-11-24 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-11-25
2023-11-24 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2023-11-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $53,393 in fines.

DateTypeAmount
2024-09-14Fine$19,928
2023-11-24Fine$33,465

Ownership & management

NameRoleSince
Eastland Memorial Hospital District (organization)5%+ Direct Ownership Interest · 100%
Ensign Services INC (organization)Administrator · NOT APPLICABLE
Peterson, Skyler (individual)Administrator · NOT APPLICABLE
Primrose Healthcare, INC. (organization)Administrator · NOT APPLICABLE
Sharma, Neeraj (individual)Administrator · NOT APPLICABLE
Burnam, Soon (individual)Corporate Officer · NOT APPLICABLE
Keetch, Chad (individual)Corporate Officer · NOT APPLICABLE
Wright, Laban (individual)Corporate Officer · NOT APPLICABLE
Peterson, Skyler (individual)Managing Control - Governing Body · NOT APPLICABLE
Sharma, Neeraj (individual)Managing Control - Governing Body · NOT APPLICABLE
Peterson, Skyler (individual)Operational/managerial Control · NOT APPLICABLE
Primrose Healthcare, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Sharma, Neeraj (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Pleasant Valley Healthcare and Rehabilitation Cent?

Pleasant Valley Healthcare and Rehabilitation Cent has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.6-star average in Texas.

How many beds does Pleasant Valley Healthcare and Rehabilitation Cent have?

It has 124 certified beds and cares for about 77 residents per day.

Has Pleasant Valley Healthcare and Rehabilitation Cent been fined?

Yes. CMS lists 2 penalties totaling $53,393 in the last three years.

Who owns Pleasant Valley Healthcare and Rehabilitation Cent?

It is part of The Ensign Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Pleasant Valley Healthcare and Rehabilitation Cent?

(972) 496-8800. The facility is located at 1525 Pleasant Valley RD, Garland, TX 75040.

Other nursing homes in Garland

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.