Forest Hill Manor Health Center

Nursing Home · Pacific Grove, CA

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number555867

Contact & location

551 Gibson Avenue
Pacific Grove, CA 93950
Monterey County
Phone
(831) 657-5200
ZIP code
93950 – all care providers

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Facility details

Certified beds
26
Residents per day
24.6 (95% occupied)
Ownership
For profit - Limited Liability company
Legal name
551 Gibson Ave SNF LLC
Chain
Bvhc, LLC (12 facilities, avg 3.3★)
Medicare certified since
September 23, 2010
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.2
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.04 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
0.90 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.35 (state 1.20 · U.S. 0.86)
Nurse aides
2.79 (state 2.65 · U.S. 2.32)
Weekend total
4.35 (state 4.09 · U.S. 3.42)
Nursing staff turnover
44.4 (state 36.7 · U.S. 45.8)%
RN turnover
40.0 (state 38.1 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 25, 2025
Health deficiencies (last cycle)
8.0 (state 15.7 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
28 health · 29 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-10 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-01
2025-10-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-10-20
2025-04-25 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-25 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-25 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-25 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-25 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2025-04-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-15
2024-01-23 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2024-01-23 Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
F0806 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-09
2022-08-05 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-04
2022-08-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-04
2022-08-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-04
2022-08-05 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-04
2022-08-05 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-04
2022-08-05 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-04
2022-08-05 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-04
2022-08-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-04

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,278 in fines.

DateTypeAmount
2025-10-01Fine$8,278

Ownership & management

NameRoleSince
Acosta, Mariah (individual)Administrator · NOT APPLICABLE
Calabazaron, Redentor (individual)Administrator · NOT APPLICABLE
Chinthakindi, Ravi (individual)Administrator · NOT APPLICABLE
Fuentes, Ray (individual)Administrator · NOT APPLICABLE
Pique, Jannet (individual)Administrator · NOT APPLICABLE
Taylor, Ryan (individual)Administrator · NOT APPLICABLE
Thapa, Nischal (individual)Administrator · NOT APPLICABLE
Acosta, Mariah (individual)Operational/managerial Control · NOT APPLICABLE
Calabazaron, Redentor (individual)Operational/managerial Control · NOT APPLICABLE
Chinthakindi, Ravi (individual)Operational/managerial Control · NOT APPLICABLE
Fuentes, Ray (individual)Operational/managerial Control · NOT APPLICABLE
Pique, Jannet (individual)Operational/managerial Control · NOT APPLICABLE
Taylor, Ryan (individual)Operational/managerial Control · NOT APPLICABLE
Thapa, Nischal (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Forest Hill Manor Health Center?

Forest Hill Manor Health Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Forest Hill Manor Health Center have?

It has 26 certified beds and cares for about 25 residents per day.

Has Forest Hill Manor Health Center been fined?

Yes. CMS lists 1 penalty totaling $8,278 in the last three years.

Who owns Forest Hill Manor Health Center?

It is part of Bvhc, LLC and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Forest Hill Manor Health Center?

(831) 657-5200. The facility is located at 551 Gibson Avenue, Pacific Grove, CA 93950.

Other nursing homes in Pacific Grove

Compare all nursing homes in Pacific Grove, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.