Canterbury Woods

Nursing Home · Pacific Grove, CA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number055303

Contact & location

651 Sinex Avenue
Pacific Grove, CA 93950
Monterey County
Phone
(831) 373-3111
ZIP code
93950 – all care providers

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Facility details

Certified beds
24
Residents per day
15.9 (66% occupied)
Ownership
Non profit - Corporation
Legal name
Front Porch Communities and Services
Chain
Front Porch (9 facilities, avg 4.8★)
Medicare certified since
November 9, 1972
Participates in
Medicare
Continuing care
Part of a continuing care retirement community

CMS star ratings

Overall★★★★★ 5/5
State avg 3.2
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 4.1
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
6.71 (state 4.52 · U.S. 3.86)
Registered nurses (RN)
1.46 (state 0.67 · U.S. 0.69)
Licensed practical nurses
1.48 (state 1.20 · U.S. 0.86)
Nurse aides
3.77 (state 2.65 · U.S. 2.32)
Weekend total
5.71 (state 4.09 · U.S. 3.42)
Nursing staff turnover
19.2 (state 36.7 · U.S. 45.8)%
RN turnover
40.0 (state 38.1 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 27, 2026
Health deficiencies (last cycle)
3.0 (state 15.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
26 health · 23 fire safety
DateCitationSeverityStatus
2026-02-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2026-02-27 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-02
2026-02-12 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-10
2024-09-13 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2023-07-21 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-11
2023-07-21 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Front Porch Communities and Services (organization)5%+ Direct Ownership Interest · 100%
Banner, Ryan (individual)Administrator · NOT APPLICABLE
Behnam, Shaida (individual)Administrator · NOT APPLICABLE
Front Porch Communities and Services (organization)Administrator · NOT APPLICABLE
Duranteau, Nancy (individual)Corporate Director · NOT APPLICABLE
Forte, Vincent (individual)Corporate Director · NOT APPLICABLE
Handy, Joanne (individual)Corporate Director · NOT APPLICABLE
Jacobs, Laura (individual)Corporate Director · NOT APPLICABLE
Kroeker, Kevin (individual)Corporate Director · NOT APPLICABLE
McGovern, Marion (individual)Corporate Director · NOT APPLICABLE
Spencer, Peter (individual)Corporate Director · NOT APPLICABLE
Tonnu, Diemlan (individual)Corporate Director · NOT APPLICABLE
Wesson, Oliver (individual)Corporate Director · NOT APPLICABLE
Whittaker, Susan (individual)Corporate Director · NOT APPLICABLE
Kelly, Sean (individual)Corporate Officer · NOT APPLICABLE
Salvador, Eduardo (individual)Corporate Officer · NOT APPLICABLE
Vranich, Rachel (individual)Corporate Officer · NOT APPLICABLE
Akopyan, Gevork (individual)Operational/managerial Control · NOT APPLICABLE
Banner, Ryan (individual)Operational/managerial Control · NOT APPLICABLE
Behnam, Shaida (individual)Operational/managerial Control · NOT APPLICABLE
Ichien, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Kelly, Sean (individual)Operational/managerial Control · NOT APPLICABLE
Macango, Susan (individual)Operational/managerial Control · NOT APPLICABLE
McMullin, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Nabor-Andoy, Merza (individual)Operational/managerial Control · NOT APPLICABLE
Olson, Kari (individual)Operational/managerial Control · NOT APPLICABLE
Salvador, Eduardo (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Canterbury Woods?

Canterbury Woods has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in California.

How many beds does Canterbury Woods have?

It has 24 certified beds and cares for about 16 residents per day.

Has Canterbury Woods been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Canterbury Woods?

It is part of Front Porch and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Canterbury Woods?

(831) 373-3111. The facility is located at 651 Sinex Avenue, Pacific Grove, CA 93950.

Other nursing homes in Pacific Grove

Compare all nursing homes in Pacific Grove, CA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.