Grace Lutheran Communities - River Pines

Nursing Home · Altoona, WI

CMS overall rating 4/5 Non profit - Corporation

CMS certification number525724

Contact & location

206 N Willson DR
Altoona, WI 54720
Eau Claire County
Phone
(715) 598-7800
ZIP code
54720 – all care providers

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Facility details

Certified beds
50
Residents per day
40.1 (80% occupied)
Ownership
Non profit - Corporation
Legal name
Grace Lutheran Foundation, INC.
Medicare certified since
July 22, 2016
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.99 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.15 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.60 (state 0.64 · U.S. 0.86)
Nurse aides
3.24 (state 2.58 · U.S. 2.32)
Weekend total
4.61 (state 3.77 · U.S. 3.42)
Nursing staff turnover
51.4 (state 46.9 · U.S. 45.8)%
RN turnover
46.7 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 21, 2026
Health deficiencies (last cycle)
2.0 (state 9.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
7 health · 6 fire safety
DateCitationSeverityStatus
2026-05-21 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-12
2026-05-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-12
2025-02-26 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2025-02-26 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2025-02-26 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2025-02-26 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-14
2025-02-26 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-14

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Berg, Matthew (individual)Administrator · NOT APPLICABLE
Cohen, Jennifer (individual)Administrator · NOT APPLICABLE
Duhr, Amy (individual)Administrator · NOT APPLICABLE
Larson, Jamie (individual)Administrator · NOT APPLICABLE
Phillips, Michael (individual)Administrator · NOT APPLICABLE
Boyes, Alan (individual)Corporate Director · NOT APPLICABLE
Felton, Connie (individual)Corporate Director · NOT APPLICABLE
Grothe, Arthur (individual)Corporate Director · NOT APPLICABLE
Lokken, Paul (individual)Corporate Director · NOT APPLICABLE
Peltier, Suzette (individual)Corporate Director · NOT APPLICABLE
Reid, Dale (individual)Corporate Director · NOT APPLICABLE
Schwellenbach, Dorothy (individual)Corporate Director · NOT APPLICABLE
Ziehr, Ken (individual)Corporate Director · NOT APPLICABLE
Duhr, Amy (individual)Corporate Officer · NOT APPLICABLE
Larson, Jamie (individual)Corporate Officer · NOT APPLICABLE
Berg, Matthew (individual)Operational/managerial Control · NOT APPLICABLE
Bohl, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Cohen, Jennifer (individual)Operational/managerial Control · NOT APPLICABLE
Duhr, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Dziekan, Dennis (individual)Operational/managerial Control · NOT APPLICABLE
Larson, Jamie (individual)Operational/managerial Control · NOT APPLICABLE
Miller, Cory (individual)Operational/managerial Control · NOT APPLICABLE
Palmer, Carli (individual)Operational/managerial Control · NOT APPLICABLE
Phillips, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Shafer, Kayla (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Grace Lutheran Communities - River Pines?

Grace Lutheran Communities - River Pines has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Grace Lutheran Communities - River Pines have?

It has 50 certified beds and cares for about 40 residents per day.

Has Grace Lutheran Communities - River Pines been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Grace Lutheran Communities - River Pines?

(715) 598-7800. The facility is located at 206 N Willson DR, Altoona, WI 54720.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.