Neighbors - West Neighborhood (The)

Nursing Home · Menomonie, WI

CMS overall rating 5/5 Government - County

CMS certification number525714

Contact & location

651 Howison Circle
Menomonie, WI 54751
Dunn County
Phone
(715) 232-2661
ZIP code
54751 – all care providers

Open in Google Maps

Facility details

Certified beds
46
Residents per day
44.3 (96% occupied)
Ownership
Government - County
Legal name
County of Dunn
Medicare certified since
September 27, 2013
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.20 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.17 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.08 (state 0.64 · U.S. 0.86)
Nurse aides
2.95 (state 2.58 · U.S. 2.32)
Weekend total
3.91 (state 3.77 · U.S. 3.42)
Nursing staff turnover
47.5 (state 46.9 · U.S. 45.8)%
RN turnover
23.1 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 19, 2026
Health deficiencies (last cycle)
4.0 (state 9.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
13 health · 4 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-19 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-18
2026-03-19 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-18
2026-03-19 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-18
2026-03-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-18
2025-01-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-08
2025-01-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-02-08
2023-12-13 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 G
Actual harm		 Corrected 2024-01-10
2023-12-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-10
2023-12-13 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-10
2023-12-13 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-10
2023-12-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-10
2023-12-13 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-10
2023-12-13 Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
F0811 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of Dunn (organization)5%+ Direct Ownership Interest · 100%
County of Dunn (organization)Administrator · NOT APPLICABLE
Dunbar, Daniel (individual)Administrator · NOT APPLICABLE
Meyer, Carmen (individual)Administrator · NOT APPLICABLE
Phillips, Michael (individual)Administrator · NOT APPLICABLE
Meyer, Carmen (individual)Corporate Director · NOT APPLICABLE
McCullough, Kelly (individual)Managing Control - Governing Body · NOT APPLICABLE
County of Dunn (organization)Operational/managerial Control · NOT APPLICABLE
Dunbar, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Meyer, Carmen (individual)Operational/managerial Control · NOT APPLICABLE
Phillips, Michael (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Neighbors - West Neighborhood (The)?

Neighbors - West Neighborhood (The) has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Neighbors - West Neighborhood (The) have?

It has 46 certified beds and cares for about 44 residents per day.

Has Neighbors - West Neighborhood (The) been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Neighbors - West Neighborhood (The)?

(715) 232-2661. The facility is located at 651 Howison Circle, Menomonie, WI 54751.

Other nursing homes in Menomonie

Compare all nursing homes in Menomonie, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.