Neighbors - East Neighborhood (The)

Nursing Home · Menomonie, WI

CMS overall rating 5/5 Government - County

CMS certification number525713

Contact & location

658 Howison Circle
Menomonie, WI 54751
Dunn County
Phone
(715) 232-2661
ZIP code
54751 – all care providers

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Facility details

Certified beds
46
Residents per day
44.7 (97% occupied)
Ownership
Government - County
Legal name
County of Dunn
Medicare certified since
October 1, 2013
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.09 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.52 (state 0.64 · U.S. 0.86)
Nurse aides
2.89 (state 2.58 · U.S. 2.32)
Weekend total
3.97 (state 3.77 · U.S. 3.42)
Nursing staff turnover
50.8 (state 46.9 · U.S. 45.8)%
RN turnover
33.3 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 7, 2026
Health deficiencies (last cycle)
5.0 (state 9.5 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
12 health · 1 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-07 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2026-02-07
2026-01-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-02-07
2026-01-07 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-07
2026-01-07 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-07
2025-10-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-10-31
2024-09-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2024-10-26
2024-09-26 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-26
2024-09-26 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-26
2024-09-26 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-10-26
2024-02-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2024-03-13
2023-08-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-09-15
2023-08-30 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-09-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of Dunn (organization)5%+ Direct Ownership Interest · 100%
County of Dunn (organization)Administrator · NOT APPLICABLE
Dunbar, Daniel (individual)Administrator · NOT APPLICABLE
Meyer, Carmen (individual)Administrator · NOT APPLICABLE
Phillips, Michael (individual)Administrator · NOT APPLICABLE
McCullough, Kelly (individual)Managing Control - Governing Body · NOT APPLICABLE
County of Dunn (organization)Operational/managerial Control · NOT APPLICABLE
Dunbar, Daniel (individual)Operational/managerial Control · NOT APPLICABLE
Meyer, Carmen (individual)Operational/managerial Control · NOT APPLICABLE
Phillips, Michael (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Neighbors - East Neighborhood (The)?

Neighbors - East Neighborhood (The) has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Neighbors - East Neighborhood (The) have?

It has 46 certified beds and cares for about 45 residents per day.

Has Neighbors - East Neighborhood (The) been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Neighbors - East Neighborhood (The)?

(715) 232-2661. The facility is located at 658 Howison Circle, Menomonie, WI 54751.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.