Serenity Spring Senior Living at Green Bay

Nursing Home · Green Bay, WI

CMS overall rating 5/5 For profit - Corporation

CMS certification number525486

Contact & location

1555 Dousman St
Green Bay, WI 54303
Brown County
Phone
(920) 494-4525
ZIP code
54303 – all care providers

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Facility details

Certified beds
64
Residents per day
49.9 (78% occupied)
Ownership
For profit - Corporation
Legal name
Zunker Health Care INC
Medicare certified since
April 1, 1992
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.6
Quality measures★★★★★ 4/5
State avg 3.0
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.58 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.81 (state 0.64 · U.S. 0.86)
Nurse aides
3.01 (state 2.58 · U.S. 2.32)
Weekend total
4.07 (state 3.77 · U.S. 3.42)
Nursing staff turnover
43.2 (state 46.9 · U.S. 45.8)%
RN turnover
0.0 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 7, 2026
Health deficiencies (last cycle)
4.0 (state 9.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
9 health · 13 fire safety
DateCitationSeverityStatus
2026-01-07 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-30
2026-01-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-01-30
2026-01-07 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-30
2026-01-07 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-01-30
2024-11-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-28
2024-09-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-27
2024-09-05 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-11
2024-09-05 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-11
2023-08-23 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Cobb, Brittany (individual)5%+ Direct Ownership Interest · 49%
Zunker, Adam (individual)5%+ Direct Ownership Interest · 49%
Carpenter, Brenda (individual)Administrator · NOT APPLICABLE
Cobb, Brittany (individual)Administrator · NOT APPLICABLE
Schinschke, Scott (individual)Administrator · NOT APPLICABLE
Zunker, Donald (individual)Administrator · NOT APPLICABLE
Zunker, Donna (individual)Administrator · NOT APPLICABLE
Cobb, Brittany (individual)Corporate Officer · NOT APPLICABLE
Zunker, Donald (individual)Corporate Officer · NOT APPLICABLE
Zunker, Donald (individual)Direct Ownership Interest · NOT APPLICABLE
Zunker, Donna (individual)Direct Ownership Interest · NOT APPLICABLE
Cobb, Brittany (individual)Managing Control - Governing Body · NOT APPLICABLE
Carpenter, Brenda (individual)Operational/managerial Control · NOT APPLICABLE
Cobb, Brittany (individual)Operational/managerial Control · NOT APPLICABLE
Schinschke, Scott (individual)Operational/managerial Control · NOT APPLICABLE
Zunker, Donald (individual)Operational/managerial Control · NOT APPLICABLE
Zunker, Donna (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Serenity Spring Senior Living at Green Bay?

Serenity Spring Senior Living at Green Bay has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Serenity Spring Senior Living at Green Bay have?

It has 64 certified beds and cares for about 50 residents per day.

Has Serenity Spring Senior Living at Green Bay been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Serenity Spring Senior Living at Green Bay?

(920) 494-4525. The facility is located at 1555 Dousman St, Green Bay, WI 54303.

Other nursing homes in Green Bay

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.