Green Bay Health Services

Nursing Home · Green Bay, WI

CMS overall rating 2/5 For profit - Corporation

CMS certification number525342

Contact & location

1640 Shawano Ave
Green Bay, WI 54303
Brown County
Phone
(920) 499-5177
ZIP code
54303 – all care providers

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Facility details

Certified beds
125
Residents per day
64.2 (51% occupied)
Ownership
For profit - Corporation
Legal name
NSH Green Bay LLC
Chain
North Shore Healthcare (59 facilities, avg 2.7★)
Medicare certified since
December 1, 1983
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 3/5
State avg 3.6
Quality measures★★★★★ 1/5
State avg 3.0
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.37 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.75 (state 0.64 · U.S. 0.86)
Nurse aides
1.86 (state 2.58 · U.S. 2.32)
Weekend total
3.13 (state 3.77 · U.S. 3.42)
Nursing staff turnover
49.2 (state 46.9 · U.S. 45.8)%
RN turnover
53.8 (state 39.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
June 18, 2025
Health deficiencies (last cycle)
11.0 (state 9.5 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
29 health · 15 fire safety
DateCitationSeverityStatus
2025-08-04 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-08-26
2025-06-18 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Hire a qualified full-time social worker in a facility with more than 120 beds.
F0850 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Give the resident's representative the ability to exercise the resident's rights.
F0551 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-06-18 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-14
2025-02-20 Honor the resident's right to manage his or her financial affairs.
F0567 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-18
2025-02-20 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-18
2025-02-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-18
2024-11-11 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-12-03
2024-05-30 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-05-30 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-05-30 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-05-30 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-05-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-05-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-04-01 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-22
2024-04-01 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-22
2024-04-01 Hire a qualified full-time social worker in a facility with more than 120 beds.
F0850 · Administration Deficiencies · complaint inspection
C
No actual harm, potential for minimal harm
Corrected 2024-04-22
2023-04-12 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-12 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-12 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-12 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23
2023-04-12 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-23

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Nshc Wisconsin LLC (organization)5%+ Direct Ownership Interest · 100%
Cibc Bank USA (organization)5%+ Mortgage Interest · NOT APPLICABLE
Cibc Bank USA (organization)5%+ Security Interest · NOT APPLICABLE
1640 Shawano Avenue LLC (organization)Administrator · NOT APPLICABLE
Baumann, Troy (individual)Administrator · NOT APPLICABLE
Belongia, Christina (individual)Administrator · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Administrator · NOT APPLICABLE
Continuum Therapy Partners LLC (organization)Administrator · NOT APPLICABLE
Gee, Darren (individual)Administrator · NOT APPLICABLE
Greer, Lauren (individual)Administrator · NOT APPLICABLE
Hoehn, Jeffrey (individual)Administrator · NOT APPLICABLE
Molski, Kristin (individual)Administrator · NOT APPLICABLE
North Shore Healthcare LLC (organization)Administrator · NOT APPLICABLE
NSH Rehab LLC (organization)Administrator · NOT APPLICABLE
Patzer, Colleen (individual)Administrator · NOT APPLICABLE
Purtell, Brian (individual)Administrator · NOT APPLICABLE
Ramnanan, Keshni (individual)Administrator · NOT APPLICABLE
Wipfli LLP (organization)Administrator · NOT APPLICABLE
Baumann, Troy (individual)Corporate Director · NOT APPLICABLE
Hoehn, Jeffrey (individual)Corporate Director · NOT APPLICABLE
Baumann, Troy (individual)Operational/managerial Control · NOT APPLICABLE
Belongia, Christina (individual)Operational/managerial Control · NOT APPLICABLE
Cibc Bank USA (organization)Operational/managerial Control · NOT APPLICABLE
Cliftonlarsonallen LLP (organization)Operational/managerial Control · NOT APPLICABLE
Continuum Therapy Partners LLC (organization)Operational/managerial Control · NOT APPLICABLE
Gee, Darren (individual)Operational/managerial Control · NOT APPLICABLE
Greer, Lauren (individual)Operational/managerial Control · NOT APPLICABLE
Hoehn, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Molski, Kristin (individual)Operational/managerial Control · NOT APPLICABLE
North Shore Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
NSH Rehab LLC (organization)Operational/managerial Control · NOT APPLICABLE
Patzer, Colleen (individual)Operational/managerial Control · NOT APPLICABLE
Purtell, Brian (individual)Operational/managerial Control · NOT APPLICABLE
Ramnanan, Keshni (individual)Operational/managerial Control · NOT APPLICABLE
Wipfli LLP (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Green Bay Health Services?

Green Bay Health Services has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Green Bay Health Services have?

It has 125 certified beds and cares for about 64 residents per day.

Has Green Bay Health Services been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Green Bay Health Services?

It is part of North Shore Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Green Bay Health Services?

(920) 499-5177. The facility is located at 1640 Shawano Ave, Green Bay, WI 54303.

Other nursing homes in Green Bay

Compare all nursing homes in Green Bay, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.