Hebron Oaks
Nursing Home · Madison, WI
CMS certification number525375
Contact & location
510 Genomic DriveMadison, WI 53719
Dane County
- Phone
- (608) 230-4000
- ZIP code
- 53719 – all care providers
Facility details
- Certified beds
- 70
- Residents per day
- 41.2 (59% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Oakwood Village University Woods Homes INC
- Medicare certified since
- November 1, 1984
- Participates in
- Medicare and Medicaid
- Continuing care
- Part of a continuing care retirement community
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 5.91 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 2.30 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.55 (state 0.64 · U.S. 0.86)
- Nurse aides
- 3.07 (state 2.58 · U.S. 2.32)
- Weekend total
- 5.44 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 46.2 (state 46.9 · U.S. 45.8)%
- RN turnover
- 44.4 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- July 17, 2025
- Health deficiencies (last cycle)
- 5.0 (state 9.5 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 10 health · 27 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2026-01-08 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-02 |
| 2025-07-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-07-30 |
| 2025-07-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-06 |
| 2025-02-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2025-04-01 |
| 2025-02-18 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-11 |
| 2023-03-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-04-04 |
| 2023-03-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-04-04 |
| 2023-03-09 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-04 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $14,901 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-02-18 | Payment Denial | 17 days payment denial |
| 2025-02-18 | Fine | $14,901 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Oakwood Lutheran Senior Ministries, INC. (organization) | 5%+ Direct Ownership Interest · 100% | |
| Cliftonlarsonallen LLP (organization) | Administrator · NOT APPLICABLE | |
| Donovan, Amber (individual) | Administrator · NOT APPLICABLE | |
| Hayden, Kevin (individual) | Administrator · NOT APPLICABLE | |
| Husom, Susan (individual) | Administrator · NOT APPLICABLE | |
| Jacobson, Eric (individual) | Administrator · NOT APPLICABLE | |
| Metz, Mary (individual) | Administrator · NOT APPLICABLE | |
| O'donnell, Christine (individual) | Administrator · NOT APPLICABLE | |
| Rossmiller, Richard (individual) | Administrator · NOT APPLICABLE | |
| Sidhu, Sarfraz (individual) | Administrator · NOT APPLICABLE | |
| Vercauteren, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Hayden, Kevin (individual) | Corporate Director · NOT APPLICABLE | |
| Metz, Mary (individual) | Corporate Director · NOT APPLICABLE | |
| Rossmiller, Richard (individual) | Corporate Director · NOT APPLICABLE | |
| Vercauteren, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Barros, Mary (individual) | Corporate Officer · NOT APPLICABLE | |
| Hamilton-Crawford, Janice (individual) | Corporate Officer · NOT APPLICABLE | |
| Husom, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| O'donnell, Christine (individual) | Corporate Officer · NOT APPLICABLE | |
| Rafferty, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Hayden, Kevin (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Rossmiller, Richard (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Vercauteren, Thomas (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Barros, Mary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Donovan, Amber (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hamilton-Crawford, Janice (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Husom, Susan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jacobson, Eric (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lefel, Kristin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| O'donnell, Christine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rafferty, Susan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sachtjen, Laura (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Sidhu, Sarfraz (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Turner, Marcia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Williams-Racette, Sarah (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Hebron Oaks?
Hebron Oaks has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does Hebron Oaks have?
It has 70 certified beds and cares for about 41 residents per day.
Has Hebron Oaks been fined?
Yes. CMS lists 2 penalties totaling $14,901 in the last three years.
What is the phone number of Hebron Oaks?
(608) 230-4000. The facility is located at 510 Genomic Drive, Madison, WI 53719.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.