Wausau Manor Health Services

Nursing Home · Wausau, WI

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number525369

Contact & location

3107 Westhill DR
Wausau, WI 54401
Marathon County
Phone
(715) 842-0575
ZIP code
54401 – all care providers

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Facility details

Certified beds
68
Residents per day
53.1 (78% occupied)
Ownership
For profit - Limited Liability company
Legal name
NSH Wausau LLC
Chain
North Shore Healthcare (59 facilities, avg 2.7★)
Medicare certified since
May 14, 1984
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.6
Quality measures★★★★★ 2/5
State avg 3.0
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.58 (state 4.21 · U.S. 3.86)
Registered nurses (RN)
1.17 (state 0.99 · U.S. 0.69)
Licensed practical nurses
0.37 (state 0.64 · U.S. 0.86)
Nurse aides
2.04 (state 2.58 · U.S. 2.32)
Weekend total
3.13 (state 3.77 · U.S. 3.42)
Nursing staff turnover
32.1 (state 46.9 · U.S. 45.8)%
RN turnover
28.6 (state 39.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
October 2, 2025
Health deficiencies (last cycle)
10.0 (state 9.5 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
14 health · 13 fire safety
DateCitationSeverityStatus
2025-10-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-10-02 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-10-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-10-02 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-10-02 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-10-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-10-02 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-10-02 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-12-12
2025-08-21 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-21
2025-08-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-09-21
2025-07-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-08-01
2024-08-15 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2024-09-14
2023-08-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-09-15
2023-08-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-09-15

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Nshf Operations LLC (organization)5%+ Direct Ownership Interest · 100%
Mills, David (individual)5%+ Indirect Ownership Interest · 20%
Baumann, Troy (individual)Corporate Director · NOT APPLICABLE
Hoehn, Jeffrey (individual)Corporate Director · NOT APPLICABLE
North Shore Healthcare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Baumann, Troy (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Wausau Manor Health Services?

Wausau Manor Health Services has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.

How many beds does Wausau Manor Health Services have?

It has 68 certified beds and cares for about 53 residents per day.

Has Wausau Manor Health Services been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Wausau Manor Health Services?

It is part of North Shore Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Wausau Manor Health Services?

(715) 842-0575. The facility is located at 3107 Westhill DR, Wausau, WI 54401.

Other nursing homes in Wausau

Compare all nursing homes in Wausau, WI →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.