North Central Health Care
Nursing Home · Wausau, WI
CMS certification number525132
Contact & location
2400 Marshall Street, Ste aWausau, WI 54403
Marathon County
- Phone
- (715) 841-5178
- ZIP code
- 54403 – all care providers
Facility details
- Certified beds
- 159
- Residents per day
- 128.3 (81% occupied)
- Ownership
- Government - County
- Legal name
- Human Services Board Serving North Central Health Care Facility
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.29 (state 4.21 · U.S. 3.86)
- Registered nurses (RN)
- 1.41 (state 0.99 · U.S. 0.69)
- Licensed practical nurses
- 0.25 (state 0.64 · U.S. 0.86)
- Nurse aides
- 2.63 (state 2.58 · U.S. 2.32)
- Weekend total
- 3.83 (state 3.77 · U.S. 3.42)
- Nursing staff turnover
- 36.5 (state 46.9 · U.S. 45.8)%
- RN turnover
- 30.2 (state 39.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- August 21, 2025
- Health deficiencies (last cycle)
- 14.0 (state 9.5 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 20 health · 7 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-17 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-15 |
| 2025-08-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2025-09-18 |
| 2025-08-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2025-08-21 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-18 |
| 2024-09-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2024-08-19 |
| 2024-06-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-03-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-07 |
| 2023-05-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $56,244 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-21 | Fine | $42,617 |
| 2024-09-10 | Fine | $13,627 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Human Services Board Serving North Central Health Care Facility (organization) | 5%+ Direct Ownership Interest · 100% | |
| Hake, Jason (individual) | Corporate Director · NOT APPLICABLE | |
| Olsen, Gary (individual) | Corporate Director · NOT APPLICABLE | |
| Olsen, Gary (individual) | Corporate Officer · NOT APPLICABLE | |
| Olsen, Gary (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hake, Jason (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Olsen, Gary (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of North Central Health Care?
North Central Health Care has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Wisconsin.
How many beds does North Central Health Care have?
It has 159 certified beds and cares for about 128 residents per day.
Has North Central Health Care been fined?
Yes. CMS lists 2 penalties totaling $56,244 in the last three years.
What is the phone number of North Central Health Care?
(715) 841-5178. The facility is located at 2400 Marshall Street, Ste a, Wausau, WI 54403.
Other nursing homes in Wausau
-
Wausau Manor Health Services
Nursing Home · Wausau, WI · 68 beds
★★★ -
Wood Aven Health and Rehabilitation
Nursing Home · Wausau, WI · 82 beds
★★★ -
Amethyst Health of Wausau
Nursing Home · Wausau, WI · 80 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.