Nella's at Autumn Lake Healthcare
Nursing Home · Elkins, WV
CMS certification number515196
Contact & location
499 Ferguson RoadElkins, WV 26241
Randolph County
- Phone
- (304) 636-1008
- ZIP code
- 26241 – all care providers
Facility details
- Certified beds
- 100
- Residents per day
- 94.7 (95% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- 499 Ferguson Road Opco LLC
- Chain
- Autumn Lake Healthcare (59 facilities, avg 2.8★)
- Medicare certified since
- December 23, 2021
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.29 (state 3.66 · U.S. 3.86)
- Registered nurses (RN)
- 0.54 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 0.84 (state 0.90 · U.S. 0.86)
- Nurse aides
- 1.91 (state 2.04 · U.S. 2.32)
- Weekend total
- 3.05 (state 3.17 · U.S. 3.42)
- Nursing staff turnover
- 44.0 (state 44.1 · U.S. 45.8)%
- RN turnover
- 33.3 (state 42.3 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 5, 2025
- Health deficiencies (last cycle)
- 17.0 (state 11.6 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 35 health · 14 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-30 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-20 |
| 2025-12-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-20 |
| 2025-12-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-01-20 |
| 2025-12-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-01-20 |
| 2025-08-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
L Immediate jeopardy to resident health or safety |
Corrected 2025-08-06 |
| 2025-08-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Provide or get specialized rehabilitative services as required for a resident. F0825 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2025-08-05 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-02 |
| 2024-07-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-27 |
| 2024-07-04 | Keep all essential equipment working safely. F0908 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-27 |
| 2023-11-08 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-15 |
| 2023-11-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-08 |
| 2023-11-08 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2023-12-08 |
| 2021-06-02 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-06-28 |
| 2021-06-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-06-28 |
| 2021-06-02 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-06-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $59,810 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-05 | Fine | $22,474 |
| 2023-11-08 | Fine | $37,336 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Nellas Opco Holdco LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| A & R Stern Family WV Holdings LLC (organization) | 5%+ Indirect Ownership Interest · 99% | |
| A & R Stern Family WV Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| A Stern Family Trust WV (organization) | Administrator · NOT APPLICABLE | |
| Accurate Staffing LLC (organization) | Administrator · NOT APPLICABLE | |
| Bolyard, Jonthan (individual) | Administrator · NOT APPLICABLE | |
| Brand Sonnenschine LLP (organization) | Administrator · NOT APPLICABLE | |
| Chua, Catherine (individual) | Administrator · NOT APPLICABLE | |
| R Stern Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Stern, Aryeh (individual) | Administrator · NOT APPLICABLE | |
| Stern, Aryeh (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Bolyard, Jonthan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Chua, Catherine (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schwartz, Mark (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Nella's at Autumn Lake Healthcare?
Nella's at Autumn Lake Healthcare has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.
How many beds does Nella's at Autumn Lake Healthcare have?
It has 100 certified beds and cares for about 95 residents per day.
Has Nella's at Autumn Lake Healthcare been fined?
Yes. CMS lists 2 penalties totaling $59,810 in the last three years.
Who owns Nella's at Autumn Lake Healthcare?
It is part of Autumn Lake Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Nella's at Autumn Lake Healthcare?
(304) 636-1008. The facility is located at 499 Ferguson Road, Elkins, WV 26241.
Other nursing homes in Elkins
-
Elkins Rehabilitation & Care Center
Nursing Home · Elkins, WV · 111 beds
★★★★★ -
Autumn Lake Healthcare at Crystal Springs
Nursing Home · Elkins, WV · 84 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.