Elkins Rehabilitation & Care Center

Nursing Home · Elkins, WV

CMS overall rating 5/5 Non profit - Corporation

CMS certification number515025

Contact & location

2533 Beverly Pike
Elkins, WV 26241
Randolph County
Phone
(304) 636-1391
ZIP code
26241 – all care providers

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Facility details

Certified beds
111
Residents per day
103.5 (93% occupied)
Ownership
Non profit - Corporation
Legal name
Elkins Regional Convalescent Center
Medicare certified since
June 29, 1967
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 2.6
Quality measures★★★★★ 2/5
State avg 3.6
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.24 (state 3.66 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.73 · U.S. 0.69)
Licensed practical nurses
1.13 (state 0.90 · U.S. 0.86)
Nurse aides
2.34 (state 2.04 · U.S. 2.32)
Weekend total
3.58 (state 3.17 · U.S. 3.42)
Nursing staff turnover
36.3 (state 44.1 · U.S. 45.8)%
RN turnover
22.2 (state 42.3 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 28, 2025
Health deficiencies (last cycle)
7.0 (state 11.6 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
34 health · 4 fire safety · includes actual harm
DateCitationSeverityStatus
2026-03-11 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2026-03-11 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2026-03-11 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2025-08-28 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-09-30
2025-08-28 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-28 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2023-10-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
F0849 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2023-10-25 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-17
2022-07-27 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
F0691 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25
2022-07-27 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-08-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,278 in fines.

DateTypeAmount
2025-08-28Fine$8,278

Ownership & management

NameRoleSince
Citizens Bank of WV (organization)5%+ Mortgage Interest · NOT APPLICABLE
Chua, Catherine (individual)Administrator · NOT APPLICABLE
Jones, Betsy (individual)Administrator · NOT APPLICABLE
Shaver, Tara (individual)Administrator · NOT APPLICABLE
Godwin, Raymond (individual)Corporate Officer · NOT APPLICABLE
Jones, Betsy (individual)Corporate Officer · NOT APPLICABLE
Riffee, William (individual)Corporate Officer · NOT APPLICABLE
Shaver, Tara (individual)Corporate Officer · NOT APPLICABLE
Tomblyn, Mark (individual)Corporate Officer · NOT APPLICABLE
Wilmoth, Robert (individual)Corporate Officer · NOT APPLICABLE
Collett, Dena (individual)General Partnership Interest · NOT APPLICABLE
Davis, Matthew (individual)General Partnership Interest · NOT APPLICABLE
Elza, Sandra (individual)General Partnership Interest · NOT APPLICABLE
Gainer, Kurt (individual)General Partnership Interest · NOT APPLICABLE
Hall, R. (individual)General Partnership Interest · NOT APPLICABLE
Kessler, Herk (individual)General Partnership Interest · NOT APPLICABLE
Morris, Robbie (individual)General Partnership Interest · NOT APPLICABLE
Phillips, Robert (individual)General Partnership Interest · NOT APPLICABLE
Phipps, Terri (individual)General Partnership Interest · NOT APPLICABLE
Riffee, William (individual)General Partnership Interest · NOT APPLICABLE
Shoemaker, Chad (individual)General Partnership Interest · NOT APPLICABLE
Tomblyn, Mark (individual)General Partnership Interest · NOT APPLICABLE
Wilmoth, Robert (individual)General Partnership Interest · NOT APPLICABLE
Jones, Betsy (individual)Managing Control - Governing Body · NOT APPLICABLE
Shaver, Tara (individual)Managing Control - Governing Body · NOT APPLICABLE
Jones, Betsy (individual)Operational/managerial Control · NOT APPLICABLE
Shaver, Tara (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Elkins Rehabilitation & Care Center?

Elkins Rehabilitation & Care Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.

How many beds does Elkins Rehabilitation & Care Center have?

It has 111 certified beds and cares for about 104 residents per day.

Has Elkins Rehabilitation & Care Center been fined?

Yes. CMS lists 1 penalty totaling $8,278 in the last three years.

What is the phone number of Elkins Rehabilitation & Care Center?

(304) 636-1391. The facility is located at 2533 Beverly Pike, Elkins, WV 26241.

Other nursing homes in Elkins

Compare all nursing homes in Elkins, WV →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.