Elkins Rehabilitation & Care Center
Nursing Home · Elkins, WV
Contact & location
2533 Beverly PikeElkins, WV 26241
Randolph County
- Phone
- (304) 636-1391
- ZIP code
- 26241 – all care providers
Facility details
- Certified beds
- 111
- Residents per day
- 103.5 (93% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Elkins Regional Convalescent Center
- Medicare certified since
- June 29, 1967
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.24 (state 3.66 · U.S. 3.86)
- Registered nurses (RN)
- 0.76 (state 0.73 · U.S. 0.69)
- Licensed practical nurses
- 1.13 (state 0.90 · U.S. 0.86)
- Nurse aides
- 2.34 (state 2.04 · U.S. 2.32)
- Weekend total
- 3.58 (state 3.17 · U.S. 3.42)
- Nursing staff turnover
- 36.3 (state 44.1 · U.S. 45.8)%
- RN turnover
- 22.2 (state 42.3 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 28, 2025
- Health deficiencies (last cycle)
- 7.0 (state 11.6 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 34 health · 4 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-03-11 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2026-03-11 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2025-08-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-09-30 |
| 2025-08-28 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-30 |
| 2025-08-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-30 |
| 2025-08-28 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-30 |
| 2023-10-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Assist a resident in gaining access to vision and hearing services. F0685 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2023-10-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-17 |
| 2022-07-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
| 2022-07-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-25 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,278 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-28 | Fine | $8,278 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Citizens Bank of WV (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Chua, Catherine (individual) | Administrator · NOT APPLICABLE | |
| Jones, Betsy (individual) | Administrator · NOT APPLICABLE | |
| Shaver, Tara (individual) | Administrator · NOT APPLICABLE | |
| Godwin, Raymond (individual) | Corporate Officer · NOT APPLICABLE | |
| Jones, Betsy (individual) | Corporate Officer · NOT APPLICABLE | |
| Riffee, William (individual) | Corporate Officer · NOT APPLICABLE | |
| Shaver, Tara (individual) | Corporate Officer · NOT APPLICABLE | |
| Tomblyn, Mark (individual) | Corporate Officer · NOT APPLICABLE | |
| Wilmoth, Robert (individual) | Corporate Officer · NOT APPLICABLE | |
| Collett, Dena (individual) | General Partnership Interest · NOT APPLICABLE | |
| Davis, Matthew (individual) | General Partnership Interest · NOT APPLICABLE | |
| Elza, Sandra (individual) | General Partnership Interest · NOT APPLICABLE | |
| Gainer, Kurt (individual) | General Partnership Interest · NOT APPLICABLE | |
| Hall, R. (individual) | General Partnership Interest · NOT APPLICABLE | |
| Kessler, Herk (individual) | General Partnership Interest · NOT APPLICABLE | |
| Morris, Robbie (individual) | General Partnership Interest · NOT APPLICABLE | |
| Phillips, Robert (individual) | General Partnership Interest · NOT APPLICABLE | |
| Phipps, Terri (individual) | General Partnership Interest · NOT APPLICABLE | |
| Riffee, William (individual) | General Partnership Interest · NOT APPLICABLE | |
| Shoemaker, Chad (individual) | General Partnership Interest · NOT APPLICABLE | |
| Tomblyn, Mark (individual) | General Partnership Interest · NOT APPLICABLE | |
| Wilmoth, Robert (individual) | General Partnership Interest · NOT APPLICABLE | |
| Jones, Betsy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Shaver, Tara (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Jones, Betsy (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Shaver, Tara (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Elkins Rehabilitation & Care Center?
Elkins Rehabilitation & Care Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.
How many beds does Elkins Rehabilitation & Care Center have?
It has 111 certified beds and cares for about 104 residents per day.
Has Elkins Rehabilitation & Care Center been fined?
Yes. CMS lists 1 penalty totaling $8,278 in the last three years.
What is the phone number of Elkins Rehabilitation & Care Center?
(304) 636-1391. The facility is located at 2533 Beverly Pike, Elkins, WV 26241.
Other nursing homes in Elkins
-
Autumn Lake Healthcare at Crystal Springs
Nursing Home · Elkins, WV · 84 beds
★ -
Nella's at Autumn Lake Healthcare
Nursing Home · Elkins, WV · 100 beds
★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.