Miletree Center

CMS star ratings

Overall★★★★★ 4/5

State avg 3.0

Health inspections★★★★★ 4/5

State avg 2.9

Staffing★★★★★ 2/5

State avg 2.6

Quality measures★★★★★ 3/5

State avg 3.6

Long-stay quality★★★★★ 5/5

Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.18 (state 3.66 · U.S. 3.86)
Registered nurses (RN): 0.51 (state 0.73 · U.S. 0.69)
Licensed practical nurses: 0.87 (state 0.90 · U.S. 0.86)
Nurse aides: 1.80 (state 2.04 · U.S. 2.32)
Weekend total: 2.81 (state 3.17 · U.S. 3.42)
Nursing staff turnover: 44.7 (state 44.1 · U.S. 45.8)%
RN turnover: 16.7 (state 42.3 · U.S. 42.9)%
Administrators who left: 1 in the last year

Inspections

Last standard inspection: August 18, 2025
Health deficiencies (last cycle): 10.0 (state 11.6 · U.S. 9.3)
From complaints: 1
Citations on record (3 years): 41 health · 0 fire safety

Date	Citation	Severity	Status
2025-08-18	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies · complaint inspection	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2025-08-18	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2025-09-17
2024-07-11	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide or obtain dental services for each resident. F0791 · Quality of Life and Care Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2024-07-11	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2024-08-13
2023-03-08	Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24
2023-03-08	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-03-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

Name	Role	Since
Genesis WV Holdings LLC (organization)	5%+ Direct Ownership Interest · 100%
Fc-Gen Operations Investment LLC (organization)	5%+ Indirect Ownership Interest
Gen Operations I LLC (organization)	5%+ Indirect Ownership Interest
Gen Operations II LLC (organization)	5%+ Indirect Ownership Interest
Genesis Healthcare INC (organization)	5%+ Indirect Ownership Interest
Genesis Healthcare LLC (organization)	5%+ Indirect Ownership Interest
Genesis Holdings LLC (organization)	5%+ Indirect Ownership Interest
Genesis Operations LLC (organization)	5%+ Indirect Ownership Interest
GHC Holdings LLC (organization)	5%+ Indirect Ownership Interest
Sun Healthcare Group INC (organization)	5%+ Indirect Ownership Interest
Whitman, Arnold (individual)	5%+ Indirect Ownership Interest
Christiansen, Carroll (individual)	Administrator · NOT APPLICABLE
Starcher, Christiana (individual)	Administrator · NOT APPLICABLE
Berg, Michael (individual)	Corporate Officer · NOT APPLICABLE
Bridgeford, Laura (individual)	Corporate Officer · NOT APPLICABLE
Mendelson, Avi (individual)	Corporate Officer · NOT APPLICABLE
Christiansen, Carroll (individual)	Operational/managerial Control · NOT APPLICABLE
Starcher, Christiana (individual)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Miletree Center?

Miletree Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.

How many beds does Miletree Center have?

It has 62 certified beds and cares for about 60 residents per day.

Has Miletree Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Miletree Center?

It is part of Genesis Healthcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Miletree Center?

(304) 927-1007. The facility is located at 825 Summit Street, Spencer, WV 25276.

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Roane General Hospital Nursing Home · Spencer, WV · 35 beds ★★★★★

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Contact & location

Facility details