Roane General Hospital

Nursing Home · Spencer, WV

CMS overall rating 5/5 Non profit - Corporation

CMS certification number515099

Contact & location

200 Hospital Drive
Spencer, WV 25276
Roane County
Phone
(304) 927-4444
ZIP code
25276 – all care providers

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Facility details

Certified beds
35
Residents per day
32.2 (92% occupied)
Ownership
Non profit - Corporation
Legal name
Hospital Development Co.
Medicare certified since
February 9, 1989
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 2.6
Quality measures★★★★★ 5/5
State avg 3.6
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.67 (state 3.66 · U.S. 3.86)
Registered nurses (RN)
0.42 (state 0.73 · U.S. 0.69)
Licensed practical nurses
1.27 (state 0.90 · U.S. 0.86)
Nurse aides
2.98 (state 2.04 · U.S. 2.32)
Weekend total
4.05 (state 3.17 · U.S. 3.42)
Nursing staff turnover
43.9 (state 44.1 · U.S. 45.8)%
RN turnover
—

Inspections

Last standard inspection
September 25, 2025
Health deficiencies (last cycle)
12.0 (state 11.6 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
36 health · 4 fire safety
DateCitationSeverityStatus
2025-09-25 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2025-09-25 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-11
2023-12-06 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Assess the resident when there is a significant change in condition
F0637 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2023-12-06 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-31
2022-05-18 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24
2022-05-18 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-24

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Hospital Development Co. (organization)5%+ Direct Ownership Interest · 100%
Bentz, Douglas (individual)Administrator · NOT APPLICABLE
Parkins, Grant (individual)Administrator · NOT APPLICABLE
Atkinson, Gloria (individual)Corporate Director · NOT APPLICABLE
Bentz, Douglas (individual)Corporate Director · NOT APPLICABLE
Bowlby, Floyd (individual)Corporate Director · NOT APPLICABLE
Downey, William (individual)Corporate Director · NOT APPLICABLE
Garrett, Jack (individual)Corporate Director · NOT APPLICABLE
Gaughan, Kevin (individual)Corporate Director · NOT APPLICABLE
Hughes, Paul (individual)Corporate Director · NOT APPLICABLE
Parkins, Grant (individual)Corporate Director · NOT APPLICABLE
Taylor, John (individual)Corporate Director · NOT APPLICABLE
Varda, John (individual)Corporate Director · NOT APPLICABLE
Westfall, Emily (individual)Corporate Director · NOT APPLICABLE
Zdanek, Robert E. (individual)Corporate Director · NOT APPLICABLE
Bentz, Douglas (individual)Operational/managerial Control · NOT APPLICABLE
Hospital Development Co. (organization)Operational/managerial Control · NOT APPLICABLE
Parkins, Grant (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Roane General Hospital?

Roane General Hospital has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in West Virginia.

How many beds does Roane General Hospital have?

It has 35 certified beds and cares for about 32 residents per day.

Has Roane General Hospital been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Roane General Hospital?

(304) 927-4444. The facility is located at 200 Hospital Drive, Spencer, WV 25276.

Other nursing homes in Spencer

Compare all nursing homes in Spencer, WV →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.