The Village at Orchard Ridge

Nursing Home · Winchester, VA

CMS overall rating 5/5 Non profit - Church related

CMS certification number495415

Contact & location

100 Procession Way
Winchester, VA 22603
Frederick County
Phone
(540) 431-2800
ZIP code
22603 – all care providers

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Facility details

Certified beds
20
Residents per day
18.2 (91% occupied)
Ownership
Non profit - Church related
Legal name
The Village at Orchard Ridge INC
Chain
National Lutheran Communities & Services (2 facilities, avg 4.0★)
Medicare certified since
July 31, 2014
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Both council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.4
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.04 (state 3.76 · U.S. 3.86)
Registered nurses (RN)
1.50 (state 0.69 · U.S. 0.69)
Licensed practical nurses
0.83 (state 1.00 · U.S. 0.86)
Nurse aides
2.71 (state 2.07 · U.S. 2.32)
Weekend total
4.82 (state 3.29 · U.S. 3.42)
Nursing staff turnover
39.1 (state 48.1 · U.S. 45.8)%
RN turnover
20.0 (state 48.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
March 6, 2024
Health deficiencies (last cycle)
4.0 (state 14.5 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
4 health · 0 fire safety
DateCitationSeverityStatus
2024-03-06 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-03-06 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-03-06 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01
2024-03-06 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-04-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
National Lutheran INC (organization)5%+ Direct Ownership Interest · 100%
Ault, Jared (individual)Administrator · NOT APPLICABLE
Blakemore, Victoria (individual)Administrator · NOT APPLICABLE
Casner, Donna (individual)Administrator · NOT APPLICABLE
Combs, Allison (individual)Administrator · NOT APPLICABLE
Coulter, Bonnie (individual)Administrator · NOT APPLICABLE
Cruz, Medardo (individual)Administrator · NOT APPLICABLE
Custer, William (individual)Administrator · NOT APPLICABLE
Gwinn, Lauren (individual)Administrator · NOT APPLICABLE
Hearn, Garri Ann (individual)Administrator · NOT APPLICABLE
Hollis, Michelle (individual)Administrator · NOT APPLICABLE
Isham, Sarah (individual)Administrator · NOT APPLICABLE
Loy, Shannon (individual)Administrator · NOT APPLICABLE
Mason, Susan (individual)Administrator · NOT APPLICABLE
Midolo, John (individual)Administrator · NOT APPLICABLE
Nastasi, Steven (individual)Administrator · NOT APPLICABLE
Palomo, Mary (individual)Administrator · NOT APPLICABLE
Patterson, Elizabeth (individual)Administrator · NOT APPLICABLE
Portalanza, Joanne (individual)Administrator · NOT APPLICABLE
Radigan, Erin (individual)Administrator · NOT APPLICABLE
Rosamond, Lori (individual)Administrator · NOT APPLICABLE
Rutz, Melissa (individual)Administrator · NOT APPLICABLE
Wagoner, Craig (individual)Administrator · NOT APPLICABLE
Walters, Cynthia (individual)Administrator · NOT APPLICABLE
Wood, Melissa (individual)Administrator · NOT APPLICABLE
Blakemore, Victoria (individual)Corporate Director · NOT APPLICABLE
Combs, Allison (individual)Corporate Director · NOT APPLICABLE
Midolo, John (individual)Corporate Director · NOT APPLICABLE
Nastasi, Steven (individual)Corporate Director · NOT APPLICABLE
Casner, Donna (individual)Corporate Officer · NOT APPLICABLE
Wagoner, Craig (individual)Corporate Officer · NOT APPLICABLE
Walters, Cynthia (individual)Corporate Officer · NOT APPLICABLE
Ault, Jared (individual)Operational/managerial Control · NOT APPLICABLE
Combs, Allison (individual)Operational/managerial Control · NOT APPLICABLE
Coulter, Bonnie (individual)Operational/managerial Control · NOT APPLICABLE
Cruz, Medardo (individual)Operational/managerial Control · NOT APPLICABLE
Custer, William (individual)Operational/managerial Control · NOT APPLICABLE
Gwinn, Lauren (individual)Operational/managerial Control · NOT APPLICABLE
Hearn, Garri Ann (individual)Operational/managerial Control · NOT APPLICABLE
Hollis, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Isham, Sarah (individual)Operational/managerial Control · NOT APPLICABLE
Loy, Shannon (individual)Operational/managerial Control · NOT APPLICABLE
Mason, Susan (individual)Operational/managerial Control · NOT APPLICABLE
Nastasi, Steven (individual)Operational/managerial Control · NOT APPLICABLE
National Lutheran INC (organization)Operational/managerial Control · NOT APPLICABLE
Palomo, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Patterson, Elizabeth (individual)Operational/managerial Control · NOT APPLICABLE
Portalanza, Joanne (individual)Operational/managerial Control · NOT APPLICABLE
Radigan, Erin (individual)Operational/managerial Control · NOT APPLICABLE
Rosamond, Lori (individual)Operational/managerial Control · NOT APPLICABLE
Rutz, Melissa (individual)Operational/managerial Control · NOT APPLICABLE
Wood, Melissa (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Village at Orchard Ridge?

The Village at Orchard Ridge has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Virginia.

How many beds does The Village at Orchard Ridge have?

It has 20 certified beds and cares for about 18 residents per day.

Has The Village at Orchard Ridge been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns The Village at Orchard Ridge?

It is part of National Lutheran Communities & Services and is classified as non profit - church related. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of The Village at Orchard Ridge?

(540) 431-2800. The facility is located at 100 Procession Way, Winchester, VA 22603.

Other nursing homes in Winchester

Compare all nursing homes in Winchester, VA →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.