Tennessee State Veterans Home- Cleveland

Nursing Home · Cleveland, TN

CMS overall rating 2/5 Abuse citation Government - State

CMS certification number445543
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

1940 Westland Drive
Cleveland, TN 37311
Bradley County
Phone
(423) 813-3600
ZIP code
37311 – all care providers

Open in Google Maps

Facility details

Certified beds
108
Residents per day
101.7 (94% occupied)
Ownership
Government - State
Legal name
Tennessee State Veterans Home Board
Chain
Tennessee State Veterans' Home (5 facilities, avg 3.2★)
Medicare certified since
February 16, 2024
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 3.0
Staffing★★★★★ 4/5
State avg 2.5
Quality measures★★★★★ 3/5
State avg 3.6
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
5.03 (state 3.80 · U.S. 3.86)
Registered nurses (RN)
0.57 (state 0.60 · U.S. 0.69)
Licensed practical nurses
1.52 (state 1.09 · U.S. 0.86)
Nurse aides
2.94 (state 2.12 · U.S. 2.32)
Weekend total
4.33 (state 3.31 · U.S. 3.42)
Nursing staff turnover
56.1 (state 48.9 · U.S. 45.8)%
RN turnover
42.9 (state 43.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 22, 2026
Health deficiencies (last cycle)
5.0 (state 4.7 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
5 health · 0 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-22 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-03-01
2026-01-22 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-31
2026-01-22 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-31
2026-01-22 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-03
2026-01-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $13,520 in fines.

DateTypeAmount
2026-01-22Fine$13,520

Ownership & management

NameRoleSince
Bledsoe, Courtney (individual)Administrator · NOT APPLICABLE
Jackson, Robert (individual)Administrator · NOT APPLICABLE
Bledsoe, Courtney (individual)Operational/managerial Control · NOT APPLICABLE
Fleming, Adam (individual)Operational/managerial Control · NOT APPLICABLE
Harries, Edward (individual)Operational/managerial Control · NOT APPLICABLE
Jackson, Robert (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Tennessee State Veterans Home- Cleveland?

Tennessee State Veterans Home- Cleveland has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does Tennessee State Veterans Home- Cleveland have?

It has 108 certified beds and cares for about 102 residents per day.

Has Tennessee State Veterans Home- Cleveland been fined?

Yes. CMS lists 1 penalty totaling $13,520 in the last three years.

Who owns Tennessee State Veterans Home- Cleveland?

It is part of Tennessee State Veterans' Home and is classified as government - state. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Tennessee State Veterans Home- Cleveland?

(423) 813-3600. The facility is located at 1940 Westland Drive, Cleveland, TN 37311.

Other nursing homes in Cleveland

Compare all nursing homes in Cleveland, TN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.