Hermitage Health Center

Nursing Home · Elizabethton, TN

CMS overall rating 5/5 Non profit - Other

CMS certification number445474

Contact & location

1633 Hillview Drive
Elizabethton, TN 37643
Carter County
Phone
(423) 543-2571
ZIP code
37643 – all care providers

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Facility details

Certified beds
70
Residents per day
53.7 (77% occupied)
Ownership
Non profit - Other
Legal name
Ocoee Hermitage Health Center LLC
Chain
Twin Rivers Health & Rehabilitation (11 facilities, avg 3.9★)
Medicare certified since
March 23, 2004
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 3.0
Staffing★★★★★ 3/5
State avg 2.5
Quality measures★★★★★ 3/5
State avg 3.6
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.63 (state 3.80 · U.S. 3.86)
Registered nurses (RN)
0.61 (state 0.60 · U.S. 0.69)
Licensed practical nurses
0.96 (state 1.09 · U.S. 0.86)
Nurse aides
2.06 (state 2.12 · U.S. 2.32)
Weekend total
3.31 (state 3.31 · U.S. 3.42)
Nursing staff turnover
53.4 (state 48.9 · U.S. 45.8)%
RN turnover
22.2 (state 43.2 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 20, 2025
Health deficiencies (last cycle)
2.0 (state 4.7 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
5 health · 6 fire safety
DateCitationSeverityStatus
2025-05-20 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-30
2025-05-20 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-31
2022-08-10 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-15
2022-08-10 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-15
2019-11-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-11-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Call, Andrew (individual)Administrator · NOT APPLICABLE
Davis, Clinton (individual)Administrator · NOT APPLICABLE
Holcombe, Michelle (individual)Administrator · NOT APPLICABLE
Lawrence, Amy (individual)Administrator · NOT APPLICABLE
Ocoee Hermitage Property LLC (organization)Administrator · NOT APPLICABLE
Pioneer Consulting LLC (organization)Administrator · NOT APPLICABLE
Sheehan, John (individual)Administrator · NOT APPLICABLE
Twin Rivers Health & Rehabilitation LLC (organization)Administrator · NOT APPLICABLE
Sheehan, John (individual)Corporate Officer · NOT APPLICABLE
Ocoee Foundation INC (organization)Direct Ownership Interest · NOT APPLICABLE
Bradley, Don (individual)Managing Control - Governing Body · NOT APPLICABLE
Burton, William (individual)Managing Control - Governing Body · NOT APPLICABLE
Kupchynsky, Kathleen (individual)Managing Control - Governing Body · NOT APPLICABLE
Phillips, Dorothy (individual)Managing Control - Governing Body · NOT APPLICABLE
Sheehan, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Sheehan, Margaret (individual)Managing Control - Governing Body · NOT APPLICABLE
Smith, Frank (individual)Managing Control - Governing Body · NOT APPLICABLE
Bradley, Don (individual)Operational/managerial Control · NOT APPLICABLE
Burton, William (individual)Operational/managerial Control · NOT APPLICABLE
Call, Andrew (individual)Operational/managerial Control · NOT APPLICABLE
Davis, Clinton (individual)Operational/managerial Control · NOT APPLICABLE
Holcombe, Michelle (individual)Operational/managerial Control · NOT APPLICABLE
Kupchynsky, Kathleen (individual)Operational/managerial Control · NOT APPLICABLE
Lawrence, Amy (individual)Operational/managerial Control · NOT APPLICABLE
Ocoee Foundation INC (organization)Operational/managerial Control · NOT APPLICABLE
Phillips, Dorothy (individual)Operational/managerial Control · NOT APPLICABLE
Pioneer Consulting LLC (organization)Operational/managerial Control · NOT APPLICABLE
Sheehan, John (individual)Operational/managerial Control · NOT APPLICABLE
Sheehan, Margaret (individual)Operational/managerial Control · NOT APPLICABLE
Smith, Frank (individual)Operational/managerial Control · NOT APPLICABLE
Twin Rivers Health & Rehabilitation LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hermitage Health Center?

Hermitage Health Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does Hermitage Health Center have?

It has 70 certified beds and cares for about 54 residents per day.

Has Hermitage Health Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Hermitage Health Center?

It is part of Twin Rivers Health & Rehabilitation and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hermitage Health Center?

(423) 543-2571. The facility is located at 1633 Hillview Drive, Elizabethton, TN 37643.

Other nursing homes in Elizabethton

Compare all nursing homes in Elizabethton, TN →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.