Hillview Health Center

Nursing Home · Elizabethton, TN

CMS overall rating 4/5 Government - Federal

CMS certification number445464

Contact & location

1666 Hillview Drive
Elizabethton, TN 37643
Carter County

Phone: (423) 542-5061
ZIP code: 37643 – all care providers

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Facility details

Certified beds: 76
Residents per day: 67.5 (89% occupied)
Ownership: Government - Federal
Legal name: Ocoee Hillview Health Center LLC
Chain: Twin Rivers Health & Rehabilitation (11 facilities, avg 3.9★)
Medicare certified since: October 28, 2002
Participates in: Medicare and Medicaid
Council: Both council

CMS star ratings

Overall★★★★★ 4/5

State avg 3.0

Health inspections★★★★★ 4/5

State avg 3.0

Staffing★★★★★ 4/5

State avg 2.5

Quality measures★★★★★ 4/5

State avg 3.6

Long-stay quality★★★★★ 3/5

Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing: 3.65 (state 3.80 · U.S. 3.86)
Registered nurses (RN): 0.75 (state 0.60 · U.S. 0.69)
Licensed practical nurses: 0.91 (state 1.09 · U.S. 0.86)
Nurse aides: 1.99 (state 2.12 · U.S. 2.32)
Weekend total: 2.92 (state 3.31 · U.S. 3.42)
Nursing staff turnover: 41.2 (state 48.9 · U.S. 45.8)%
RN turnover: 20.0 (state 43.2 · U.S. 42.9)%
Administrators who left: 0 in the last year

Inspections

Last standard inspection: November 14, 2023
Health deficiencies (last cycle): 3.0 (state 4.7 · U.S. 9.3)
From complaints: 0
Citations on record (3 years): 7 health · 3 fire safety

Date	Citation	Severity	Status
2023-11-14	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-12
2023-11-14	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-05
2023-11-14	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2023-12-06
2019-03-06	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies	F No actual harm, potential for more than minimal harm	Corrected 2019-04-03
2019-03-06	Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies	E No actual harm, potential for more than minimal harm	Corrected 2019-04-03
2019-03-06	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-04-03
2019-03-06	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies	D No actual harm, potential for more than minimal harm	Corrected 2019-04-03

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

Name	Role	Since
Cannon, Joshua (individual)	Administrator · NOT APPLICABLE
Davis, Clinton (individual)	Administrator · NOT APPLICABLE
Holcombe, Michelle (individual)	Administrator · NOT APPLICABLE
Ocoee Foundation INC (organization)	Administrator · NOT APPLICABLE
Ocoee Hillview Property LLC (organization)	Administrator · NOT APPLICABLE
Pioneer Consulting LLC (organization)	Administrator · NOT APPLICABLE
Shankle, Victoria (individual)	Administrator · NOT APPLICABLE
Sheehan, John (individual)	Administrator · NOT APPLICABLE
Twin Rivers Health & Rehabilitation LLC (organization)	Administrator · NOT APPLICABLE
Sheehan, John (individual)	Corporate Officer · NOT APPLICABLE
Ocoee Foundation INC (organization)	Direct Ownership Interest · NOT APPLICABLE
Kupchynsky, Kathleen (individual)	Managing Control - Governing Body · NOT APPLICABLE
Phillips, Dorothy (individual)	Managing Control - Governing Body · NOT APPLICABLE
Sheehan, John (individual)	Managing Control - Governing Body · NOT APPLICABLE
Sheehan, Margaret (individual)	Managing Control - Governing Body · NOT APPLICABLE
Bradley, Don (individual)	Operational/managerial Control · NOT APPLICABLE
Burton, William (individual)	Operational/managerial Control · NOT APPLICABLE
Cannon, Joshua (individual)	Operational/managerial Control · NOT APPLICABLE
Davis, Clinton (individual)	Operational/managerial Control · NOT APPLICABLE
Holcombe, Michelle (individual)	Operational/managerial Control · NOT APPLICABLE
Kupchynsky, Kathleen (individual)	Operational/managerial Control · NOT APPLICABLE
Ocoee Foundation INC (organization)	Operational/managerial Control · NOT APPLICABLE
Phillips, Dorothy (individual)	Operational/managerial Control · NOT APPLICABLE
Pioneer Consulting LLC (organization)	Operational/managerial Control · NOT APPLICABLE
Sheehan, John (individual)	Operational/managerial Control · NOT APPLICABLE
Sheehan, Margaret (individual)	Operational/managerial Control · NOT APPLICABLE
Smith, Frank (individual)	Operational/managerial Control · NOT APPLICABLE
Twin Rivers Health & Rehabilitation LLC (organization)	Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hillview Health Center?

Hillview Health Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Tennessee.

How many beds does Hillview Health Center have?

It has 76 certified beds and cares for about 68 residents per day.

Has Hillview Health Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Hillview Health Center?

It is part of Twin Rivers Health & Rehabilitation and is classified as government - federal. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Hillview Health Center?

(423) 542-5061. The facility is located at 1666 Hillview Drive, Elizabethton, TN 37643.

Other nursing homes in Elizabethton

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Life Care Center of Elizabethton Nursing Home · Elizabethton, TN · 158 beds ★★★

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.