MT Hope Nazarene Retirement Community
Nursing Home · Manheim, PA
CMS certification number396119
Contact & location
3026 Mount Hope Home RoadManheim, PA 17545
Lancaster County
- Phone
- (717) 665-6365
- ZIP code
- 17545 – all care providers
Facility details
- Certified beds
- 50
- Residents per day
- 48.5 (97% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- MT. Hope Nazarene Retirement Community
- Medicare certified since
- July 1, 2008
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.09 (state 3.89 · U.S. 3.86)
- Registered nurses (RN)
- 0.65 (state 0.79 · U.S. 0.69)
- Licensed practical nurses
- 1.14 (state 0.91 · U.S. 0.86)
- Nurse aides
- 2.30 (state 2.19 · U.S. 2.32)
- Weekend total
- 3.80 (state 3.53 · U.S. 3.42)
- Nursing staff turnover
- 40.0 (state 44.5 · U.S. 45.8)%
- RN turnover
- 14.3 (state 39.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- September 5, 2024
- Health deficiencies (last cycle)
- 2.0 (state 10.1 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 14 health · 0 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-09-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2024-09-05 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-04 |
| 2023-11-02 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-05 |
| 2023-11-02 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-05 |
| 2022-11-16 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. F0575 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-20 |
| 2022-11-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-11-16 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-20 |
| 2022-11-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-15 |
| 2022-11-16 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-30 |
| 2022-11-16 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-12-22 |
| 2022-11-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-20 |
| 2022-11-16 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-05 |
| 2022-11-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-01-14 |
| 2022-11-16 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-12-24 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ephrata Church of the Nazarene (organization) | 5%+ Direct Ownership Interest · 60% | |
| Ephrata Church of the Nazarene (organization) | 5%+ Mortgage Interest · NOT APPLICABLE | |
| Ephrata Church of the Nazarene (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Fillmore, Debbie (individual) | Administrator · NOT APPLICABLE | |
| Lovell, Susie (individual) | Administrator · NOT APPLICABLE | |
| Lucas, Joanna (individual) | Administrator · NOT APPLICABLE | |
| Martin, Leon (individual) | Administrator · NOT APPLICABLE | |
| Maxim, Marina (individual) | Administrator · NOT APPLICABLE | |
| Peck, Michael (individual) | Administrator · NOT APPLICABLE | |
| Snyder, Charlyn (individual) | Administrator · NOT APPLICABLE | |
| Snyder, Kevin (individual) | Administrator · NOT APPLICABLE | |
| Stehr, Joanne (individual) | Administrator · NOT APPLICABLE | |
| Sterner, Jeff (individual) | Administrator · NOT APPLICABLE | |
| Tornabe, Michele (individual) | Administrator · NOT APPLICABLE | |
| Wickenheiser, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Fillmore, Debbie (individual) | Corporate Director · NOT APPLICABLE | |
| Lovell, Susie (individual) | Corporate Director · NOT APPLICABLE | |
| Lucas, Joanna (individual) | Corporate Director · NOT APPLICABLE | |
| Martin, Leon (individual) | Corporate Director · NOT APPLICABLE | |
| Maxim, Marina (individual) | Corporate Director · NOT APPLICABLE | |
| Peck, Michael (individual) | Corporate Director · NOT APPLICABLE | |
| Snyder, Charlyn (individual) | Corporate Director · NOT APPLICABLE | |
| Snyder, Kevin (individual) | Corporate Director · NOT APPLICABLE | |
| Stehr, Joanne (individual) | Corporate Director · NOT APPLICABLE | |
| Sterner, Jeff (individual) | Corporate Director · NOT APPLICABLE | |
| Tornabe, Michele (individual) | Corporate Director · NOT APPLICABLE | |
| Wickenheiser, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Cafrelli, Steven (individual) | Corporate Officer · NOT APPLICABLE | |
| Fillmore, Debbie (individual) | Corporate Officer · NOT APPLICABLE | |
| Hambrick, Rocklin (individual) | Corporate Officer · NOT APPLICABLE | |
| Lovell, Susie (individual) | Corporate Officer · NOT APPLICABLE | |
| Lucas, Joanna (individual) | Corporate Officer · NOT APPLICABLE | |
| Snyder, Charlyn (individual) | Corporate Officer · NOT APPLICABLE | |
| Sterner, Jeff (individual) | Corporate Officer · NOT APPLICABLE | |
| Maxim, Marina (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Peck, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tornabe, Michele (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wickenheiser, Thomas (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of MT Hope Nazarene Retirement Community?
MT Hope Nazarene Retirement Community has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.
How many beds does MT Hope Nazarene Retirement Community have?
It has 50 certified beds and cares for about 49 residents per day.
Has MT Hope Nazarene Retirement Community been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of MT Hope Nazarene Retirement Community?
(717) 665-6365. The facility is located at 3026 Mount Hope Home Road, Manheim, PA 17545.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.