Pleasant View Communities

Nursing Home · Manheim, PA

CMS overall rating 5/5 Non profit - Corporation

CMS certification number395786

Contact & location

544 North Penryn Road
Manheim, PA 17545
Lancaster County
Phone
(717) 665-2445
ZIP code
17545 – all care providers

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Facility details

Certified beds
92
Residents per day
90.5 (98% occupied)
Ownership
Non profit - Corporation
Legal name
Pleasant View Retirement Community
Medicare certified since
July 1, 1989
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.8
Staffing★★★★★ 5/5
State avg 3.0
Quality measures★★★★★ 3/5
State avg 3.6
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.68 (state 3.89 · U.S. 3.86)
Registered nurses (RN)
0.69 (state 0.79 · U.S. 0.69)
Licensed practical nurses
1.13 (state 0.91 · U.S. 0.86)
Nurse aides
2.86 (state 2.19 · U.S. 2.32)
Weekend total
4.31 (state 3.53 · U.S. 3.42)
Nursing staff turnover
34.2 (state 44.5 · U.S. 45.8)%
RN turnover
31.6 (state 39.9 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 24, 2025
Health deficiencies (last cycle)
1.0 (state 10.1 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
6 health · 8 fire safety
DateCitationSeverityStatus
2025-07-24 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-01
2024-08-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-01
2024-08-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-01
2024-08-01 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-01
2024-08-01 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-01
2024-08-01 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Bailey, Richard (individual)Corporate Director · NOT APPLICABLE
Bradley, Charles (individual)Corporate Director · NOT APPLICABLE
Eccleston, John (individual)Corporate Director · NOT APPLICABLE
Hartmann, Teresa (individual)Corporate Director · NOT APPLICABLE
Hershey, Dale (individual)Corporate Director · NOT APPLICABLE
Kegarise, John (individual)Corporate Director · NOT APPLICABLE
Laughlin, John (individual)Corporate Director · NOT APPLICABLE
Moyer, Scott (individual)Corporate Director · NOT APPLICABLE
Nestleroth, Hazel (individual)Corporate Director · NOT APPLICABLE
Patrick, Dennis (individual)Corporate Director · NOT APPLICABLE
Hollinger, Jonathan (individual)Corporate Officer · NOT APPLICABLE
Myers, Steven (individual)Corporate Officer · NOT APPLICABLE
Hollinger, Jonathan (individual)Operational/managerial Control · NOT APPLICABLE
Myers, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Blough, Amy (individual)W-2 Managing Employee · NOT APPLICABLE
Gaissert, Gary (individual)W-2 Managing Employee · NOT APPLICABLE
Hollinger, Jonathan (individual)W-2 Managing Employee · NOT APPLICABLE
Myers, Steven (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Pleasant View Communities?

Pleasant View Communities has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in Pennsylvania.

How many beds does Pleasant View Communities have?

It has 92 certified beds and cares for about 91 residents per day.

Has Pleasant View Communities been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Pleasant View Communities?

(717) 665-2445. The facility is located at 544 North Penryn Road, Manheim, PA 17545.

Other nursing homes in Manheim

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.